Highly analytical and skilled in administrative responsibilities along with strong interpersonal and communication skills

COMPANY	POSITION HELD	DATES WORKED
Aegis Communications	(Confidential)	6/2005 - 6/2006
Arkansas Blue Cross & Blue Shield	(Confidential)	9/2002 - 3/2005
Leisure Arts / AOL-Time Warner	(Confidential)	1/1999 - 8/2002

SCHOOL	MAJOR	YEAR	DEGREE
University of Arkansas	Psychology	2000	Specialist Degree
Webb City High School	High School Diploma	1996	High School/GED Degree
Ozark Christian College	Theology	1996	Specialist Degree

Highlights:

- Launched customer service campaign for Medicare Part D, supervising sixty employees - Developed Access databases to monitor HIPAA compliance for 13,000 submitters - Negotiated trading agreements with claim submitters - Implemented automated system for distribution center, increasing sales by 60% - Negotiated pricing for shipping and warehouse supplies, reducing costs by $15K

Companies I like:

United Nations, St. Jude's Children's Hospital, Dupont, The White House

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Requirements Analysis & Specification

• Advanced Microsoft Office
• Technical Writing
• Editing / Proofreading
• Database Development
• Policy
• Project Management
• Data Entry
• Type 75 wpm
• 11
• 000 keystrokes p/hr

Review and edit complaints for medical boards, insuring medical issues are addressed in a timely manner. Restructured and maintain all financial statements, establishing a consistent tracking and reporting system for all finances