Program Manager - 15 Years of Experience - Near 98407


Program Manager


Tacoma, WA

Education Level:


Will Relocate:



NOTEWORTHY ACCOMPLISHMENTS * Developed Core Operations' back-office sourcing strategy and Request for Proposal * Program Manager on a strategic acquisition due diligence team. Contributed to a well-informed "No Go" executive leadership decision * Developed, delivered and managed key vendor relationship recovery program with outsourced provider. This effort directly led to regaining executive leaderships' confidence and renegotiating an extended agreement * Led successful delivery of Premera's largest enterprise business and technology change initiative (STEPS Edge). Established a business and delivery relationship with Accenture and managed consecutive On Time/On Budget implementations * Successful product launch based on new strategic business partner alliance with national health care provider RICK D. LEN RUSSELL INVESTMENTS - Tacoma, WA 1996 - 2008 Global investment management and consulting firm managing $250B in assets. Director, Vendor Management Services (VMO), reported to CIO & Operations Officer, 05/05 - 12/08 Founded and managed Russell's enterprise Vendor Management Office (VMO). Managed a team of 12 and numerous enterprise strategic supplier relationships. Accountable for the development of global vendor management best practices, management policies, vendor portfolio stratification, management training and operational risk oversight for "Tier 1" vendor relationships. VMO Program Charter - Instill active supplier management to ensure relationship business alignment, potential realization, minimize expense, increase value, while mitigating business risk. Russell's 1000+ third-party vendors equated to $500M+ in annual expense. NOTEWORTHY ACCOMPLISHMENTS * Negotiated multimillion dollar savings - 30% or more with top-quartile global service providers, outsourcers, IT and non-IT suppliers - enabling business growth through negotiated cost predictability, service scalability and bottom-line measurable savings * Led the mitigation of business risk and ensured value realization from strategic suppliers through the stratification of the enterprise's vendor portfolio and defined review/oversight processes * Architected and delivered $15M+ in bottom-line 2008 savings and $20M+ in ongoing annual expense avoidance via a vendor expense management initiative * Chartered a Vendor Management Best Practices forum that delivered practical standardized relationship management policies and processes to mitigate vendor risk, define clear accountability and optimize value * Negotiated "world class, " well-aligned, strategic global vendor agreements regarded throughout the Russell enterprise, and by industry third-parties, as a preeminent negotiator Director, Program Management Office (PMO), reported to CIO, 8/96 - 5/05 Founded and managed enterprise's IT PMO - including portfolio and project performance assessment, fiscal oversight of a $50M+ annual IT budget, technology investment governance, stakeholder reporting and vendor management for 50+ IT suppliers and outsourcers. Reported directly to CIO, and functionally supported executive technology governance and steering committee. NOTEWORTHY ACCOMPLISHMENTS * Credited with favorably transforming Russell Executive Management's and business stakeholders' perception of Russell's Corporate IT organization * IT program recognized as an enterprise strength and asset by third-party (during acquisition due diligence for Northwestern) - attributed directly to PMO portfolio reporting that ensured stakeholder alignment * Saved millions of dollars annually by trimming resource waste through 25%+ improvement in IT program and project completions and improved budget performance - $2M plus mid-year IT budget "given back" to corporate bottom-line RICK D. LEN RUSSELL INVESTMENTS - Tacoma, WA 1996 - 2008 Global investment management and consulting firm managing $250B in assets. * Architected and implemented processes that delivered extraordinary bottom-line enterprise financial benefits - program budget results for six consecutive years were within 3% or less year- end variances * Member of Russell's due diligence team for acquisitions and divestitures - including Towers Perrin Australia (Russell's then largest acquisition), CGI - top North America IT outsourcer, and Russell/Mellon - operations reporting alliance * Forged a "Best in Class" (per Gartner Consulting) IT outsourcing agreement during the acquisition, negotiation and transformation of Russell's IT infrastructure services - documented ~$100M in cost avoidance over 8 years * Achieved $1M+ annual hard savings, risk avoidance, and numerous soft-benefits through the implementation and management of an enterprise IT contingency staffing program Quantifiable success and recognition generated opportunity to launch Russell's enterprise VMO