Highlights:
11/2001 – 4/13/2007 Home Capital Inc. Atlanta, Georgia
Vice President, Processing
Managed operational procedures and the quality of loans delivered. Liaison between the Operation and Production staffs to facilitate and assist in managing company processes and a strong team environment.
* Experience in ‘A’ Paper, Alt A and Sub-Prime Lending in the Retail Market
* Regularly advised and educated VP’s, AVP’s, PM’s, MB’s and Processors on file discrepancies resulting in improved file quality
* Conducted appropriate training and individual file review to assist in lowering individual and overall file turn times and provided solutions for stagnate files.
* Monitored company compliance to federal and state regulations
* Consultation with the Production Mangers to assist in managing their operations staff
* Conducted initial and on-going training sessions with Loan Analysts/Processors and Mortgage Bankers
* Responsibilities included vendor management with national and regional title and appraisal companies.
* Developed and implemented production and operational company policies & procedures, in conjunction with the EVP’s.
* Developed and managed 120+ page Reference Material Manual for the Loan Analysts/Processors
* Initially interviewed, hired, trained, managed and developed a staff of 35 Loan Analysts and 5 Team Leaders
* Associate of the Month, November 2005
* Developed Top Producing Loan Officers/Mortgage Bankers and Sales Mangers/Production Mangers
* Top Sales Team with 62 Closed Units in 2003; Standing Company Record
• Prior roles held with HCI, Inc: Loan Officer, Sales Manager, VP of Internet Division and Director of Processing.
* Process Flow Review and Recommendations * Personnel Review and Recomendations