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mike m

Manager - 20 Years of Experience - Near 19952

Occupation:

General

Location:

Annapolis, MD

Education Level:

Specialist

Will Relocate:

YES

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on-site at the Dept Of Transportation. I serviced and maintained 300 fully loaded 60 and 70 page per minute digital copiers for 6,000 clients I was the sole technician on the site I completed 6,977 service calls in the time i was there. I completed the service calls at a rate of 100% first visit. These devices were a networked environment. I replaced parts performed maintenance replaced electronic boards troubleshot electronics soldiered new components rewired machine card readers. I used a multi meter laptop computer and hand tools everyday to keep the clients equipment in operating condition. I ordered parts machines supplies replenished on-site replacement parts. I consulted with clients over the phone and in person to resolve any machine malfunctions copy quality and computer connectivity issues. I used a laptop computer I was assigned remedy tickets and service calls via my cell phone and desk top computer.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Print Technician 9/2017 - Present
Heritage Delaware Senior Field Technician 10/2016 - 9/2017
Impact Office Service Manager Senior Service Techniciantechnician 12/2015 - 8/2016
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Highlights:

Companies I like:

Sharp, Pitney Bowes, Xerox

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