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Sonyja B

Account Executive for Employee Benefits

Occupation:

Benefits Manager

Location:

San Francisco, CA

Education Level:

Certification

Will Relocate:

YES

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I am transitioning from law enforcement back to the insurance industry. Accomplished, consummate, multi-faceted Accounts Professional with unsurpassed work ethic. Offer career distinguished by commended performance and proven results. Extensive background in management and benefits administration, including experience in employee recruitment and retention, staff development, conflict resolution, records management, policy development, and legal compliance. Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and enhancing corporate policies, job descriptions and management reports. Value honesty, transparency and integrity of character in building relationships.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Field Major Account Manager 1/2015 - Present
(Confidential) Safety Officer 8/2012 - Present
Small Business Exchange Consultant 1/2009 - 8/2012
San Francisco Police Department Police Officer 12/2007 - 11/2008
Cohn Reid O'Neill Insurance Services Account Executive 11/1999 - 12/2007
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SCHOOL MAJOR YEAR DEGREE

not provided Business Management 2019 Bachelor Degree
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Highlights:

•Increased sales productivity enhancing professionalism by implementing company logo on all presentation and renewal materials for each potential client and existing clients. •Ensured future engagements and deep customer relationships by defusing delicate situations with unsatisfied customers demonstrating comprehensive listening skills, assessing issues and resolving problems offering alternate choices.
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Solicited complex benefit plans maintaining updated CRO compliance, analyzing benefits data and providing recommendations based on requirements, and processed enrollments, changes and terminations, as well as, notifying payroll department and insurance providers ensuring accuracy in record keeping and deductions. Furnished operational processes, assisted with implementation of new and improved technology within benefits arena enabling employee self-service and open enrollment. Handled relationship management, problem resolution, and cross-functional team leadership. Prepared RFPs for new and renewal business, reviewed quotes verifying achievement of bid specifications, created Summary of Benefits/Proposals, and initiated Enrollment Packages. Advised personnel on activities relating to leaves of absence, life insurance, workers compensation, flex plans, health, dental and vision plans, as well as, conducting health plan audit project management. Assessed industry trends for costs, contributions, plan design, and benefit offerings. Participate actively in continuing education regarding ERISA, IRS, DOL, FMLA, ADA, and other federal, state and local laws.
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