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RssInformation Technology Professional Service Desk, Help Desk, Senior San Antonio

IT Professional with 6 + years of extensive experience in help desk and desktop support. Spent the past 4 years at The Hartford Service Desk as Service Desk Engineer where I was responsible for fixing help desk issues. Prior to my work at The Hartford, I spent 2 years as a Technical Support Representative at 2WIRE. In reviewing the attached resume, you will note that I have acquired valuable experience in many facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the users can grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. As a result of restructuring (outsourcing) at The Hartford, I am now exploring new career opportunities that will expand goals.

Help Desk Specialist

About Me


Information Technology


Help Desk Specialist

Education level:


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