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Walter P

Central Point of Contact for Deskside Support

Occupation:

Manager

Location:

Saint Louis, MO

Education Level:

Bachelor

Will Relocate:

YES

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Walter is a true professional and manager who aspires to create a culture of continuous service excellence. He is known for consistently directing his team to deliver high quality performance and a customer focused approach with consistent outcomes. In his present position, he proactively engages with customers to drive service improvement and ensure customer satisfaction. He is an expert at forming plans and implementing policies that improve operational processes. His key strengths include; successful operation in fast moving technologies, focusing on quality, cost reduction, process development, creating an innovative workplace environment with continuous improvement, and acting as the primary face of the IT department. On a personal level, he exhibits patience, a high degree of technical knowledge and is always looking for ways to increase his expertise and proficiency to stay ahead of the curve.

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COMPANY POSITION HELD DATES WORKED

(Confidential) Technical Lead - Assigned to the Allianz Insurance Account 1/2014 - Present
CompuCom Systems Inc. Regional Team Lead - Assigned to Wells Fargo Account 2/2009 - 11/2013
MCI WorldCom Regional Field Supervisor: EFS New England 7/1998 - 9/2003
(Confidential) Owner / President 12/1996 - Present
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SCHOOL MAJOR YEAR DEGREE

University of Phoenix Information Technology Bachelor Degree
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TYPE TITLE URL DESCRIPTION

Magazine PC Magazine media url PC Magazine is an American computer magazine
Website Air War College | at The Air University - National Security Forum - AF.mil media url Each year the Air War College (AWC) hosts the National Security Forum (NSF). The Secretary of the Air Force sponsors the forum.

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Highlights:

MCI WorldCom 1999 Outstanding Achievement Award for Project Management Participant of the 59th National Security Forum, United States Air War College 2012
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