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Karen M

The Queen of Network Development

Occupation:

Training & Development Manager

Location:

San Diego, CA

Education Level:

Master

Will Relocate:

No

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COMPANY POSITION HELD DATES WORKED

Porsche Cars North America (Confidential) 6/2004 - 1/2007
Volvo Cars North America (Confidential) 9/1991 - 6/2004
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SCHOOL MAJOR YEAR DEGREE

Amberton University MBA Strategic Leadership 1999 Master Degree
California State University Long Beach BS Marketing 1979 Bachelor Degree
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Highlights:

ISPI- National Seminar Presenter - Performance Based Instructional Design Conference (2003) Ford Breakthrough Sales Effectiveness Facilitator (2000) Langevin Training Manager Certification (1999) Toastmasters-Vice President Membership (1997-1998) Certified Zenger-Miller Facilitator (1998) National Vehicle Leasing Association (NVLA) National Board Of Directors (1986-1987, 1987-1988, 1988-1989) National Vehicle Leasing Association (NVLA) Chapter Chairperson (1980, 1981, 1987-1988, 1988-1989) American Marketing Association - VP Activities (1985-1986) - Newsletter Editor (1983-1985) National Vehicle Leasing Association (NVLA) - National Seminar Presenter - ABC's of Vehicle Leasing, Leasing for Managers (1989-1990)

Companies I like:

Aston Martin, Ferrari, Google, Callaway Golf, Hobie Cat

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Developed and obtained approval for an International Sales and AfterSales Skills Initiative task force with Porsche AG and major key markets. (U.S., U.K., Germany and Latin America). Project was endorsed and funded for 7M over the next three years by the Porsche AG Board of Directors. Provided a rapid tactical response by delivering tailored Cayenne Initial Quality Satisfaction Training Courses to meet immediate business needs. Training delivered to over 1,500 learners. Primarily through these and other PCNA and PAG quality improvements directed at the Cayenne, Porsche moved from 13th place in Initial Quality to 1st place in the 2006 J. D. Power survey.
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