Health Care/ Admissions/ Security/ Certified Nursing Asssitant

Bridgette Abigail Burke 19420 Via Del Mar Unit 102 Tampa, FL 33647 Mobile: 813-966-8296 Day Phone: 813-966-8296 Email: bburke88@aol.com Country of citizenship: United States of America Veterans' Preference: No Highest Grade: GS-6-10, 08/1993-8/2008 Contact Current Employer: Contact me first AVAILABILITY Job Type: Permanent Temporary Promotion Temporary Term Detail Summer Seasonal Work Schedule: Full Time Shift Work Part Time Intermittent Job Share Desired Work Environment Mission-Focused Experienced Professionals Telework Alternative Work Schedule Undergraduate Retiree Federal Retiree Term Requires Flexibilities Part-Time DESIRED LOCATIONS US-FL WORK EXPERIENCE Department of Veterans Affairs/James A. Haley Veterans Hospital 2/2011 - 7/2011 Tampa, Florida US Grade Level: GS 5 Salary: 41,700 USD Per Year Hours per week: 40 Program Support/Health Administration As a detail employee in Health Administration Support, I have completed all required training and actively performed the duties for program support assistants to include appointment scheduling, patient check-in, patient update of information, construct phone messages, transfer incoming phone calls and many other specific duties depending on the clinic. Specifically, in the Mental Health Clinic, I completed mass check-in and check-out for all Veterans involved in daily meetings and classes and high volume customer service with the many different programs, rescheduling, booking and cancelling appointments in addition to making same day appointments. I was also responsible for faxing, copy/duplicating services, mail delivery/intake, travel voucher and meal ticket processing, contact and arrange shuttle service in and outside of the Hospital. I was responsible for utilizing the Vista Programs, where the use of codes, expanded entries, to show details of booked appointments and the ability to produce router sheets for Clinical staff for appointment information was utilized on a daily basis. I use Outlook Programs for daily work assignment, E-mails and correspondence within and outside of the hospital. I have maintained sign in sheets, greeted guest, visiting Doctors and have become completely confident in my ability to do this detail position without any assistance. Department of Veterans Affairs/James A. Haley Veterans Hospital 7/2008 - 2/2011 Tampa, Florida US Salary: 41,000 USD Per Year Hours per week: 40 Personnel Security Assistant Independently working as the Personnel Security Assistant along side the Personnel Security Specialist in the Human Resources Service of the James A. Haley VA Medical Center where we support the needs of nearly 4900 employees. We assure that all employees/appointees have an appropriate security/suitability clearance that commensurate with their assignment. The work assignments are involving work of a very confidential and highly sensitive nature. My work as the assistant centers around assisting the specialist in determining appropriate background information, collecting and tracking of data, completion of reports, maintaining databases, scanning , renaming documents, releasing investigations to OPM and follow-up on various security related matters. While adhering to strict deadlines established by the VA and OPM, I review position risk sensitivity levels via the Background Investigation matrix and functional statements for review by the Specialist. Acting as the initial point of contact for new employees, special appointments, volunteers, contractors and students who require fingerprinting, we have processed over 3000 fingerprints in less than a year . We also assist OPM officials, VA Management, VA Central Office, Law Enforcement Agencies, and Courts related to issues and information on individuals . I review the information submitted in order to validate the local data base tracking system/e-QIP, and refer appointee for fingerprinting. Once information for the appointees clearance is submitted, it is then entered into a organized system of spreadsheets maintained for tracking and quarterly reports, to include Special Agreement Checks(SAC), National Agency Checks with Inquiry(NACI). Suitability status reports are produced for new employee orientation, every 2 weeks, so that top level management is apprised of the status of the appointees security and suitability. I regularly monitor the status of specific pending items. I work as needed with applicants/appointees who may be experiencing difficulty with completion of electronic forms and Electronic Questionnaires for Investigations Processing System by trouble shooting the problem with signing in to enter data. Receives and performs initial review of information furnished as part of the SAC or NACI. Maintains required files related to suitability process in accordance with OPM/ agency guidelines, while periodically performing audits to ensure accuracy of properly recorded files. I review new and revised policy and regulations, with guidance issued by OPM/VA to assist with the development of changes to policy or processes that impact the Personnel Security Program. In conjunction with the Personnel Security Specialist and Security Officer, I present briefings for supervisors, managers, and employees related to the Personnel Security Program. At the present time I am processing 95% of all fingerprints at the James A Haley VA Medical Center. Department of Veterans Affairs/James A. Haley Veterans Hospital 9/2006 - 7/2008 Tampa, Florida US Grade Level: 10 Salary: 43,800 USD Per Year Hours per week: 40 Police Officer , GS-6 A Police Officer, assigned to the Department of Veterans Affairs Medical Center, appointed as law enforcement official under Title 38 of the United States Code, Section 1.218, authorized to carry firearms and make arrests. The primary duties are the enforcement of Federal law and VA regulations to include the preservation of the peace, prevention, detection, and investigation of crimes occurring on the Department of Veteran Affairs property. During the duty shift, a rotation through VA police operations center operating and monitoring the Florida Department of Law Enforcement National Crime Information Center and Florida Crime Information Center databases. The appointment encompasses a variety of law enforcement problems ranging from, simple rule violations, to felony crimes, and resolve each in conformance with established criteria, methods, techniques, and procedures. (Contact Supervisor: Yes, Supervisor's Name: Captain Pedersen, Supervisor's Phone: 813-972-2000) Arizona Department of Corrections 2/2001 - 6/2004 Buckeye, Arizona US Salary: 32,000 USD Per Year Hours per week: 40+ Corrections Officer II As a Correctional officer, I successfully completed the Correctional Officer Training Academy (COTA), located in Tucson, Arizona, for seven weeks. I maintained and guarded inmates inside and outside of the prison. I counseled individuals and groups on prison rules and listen to their complaints and needs.Inside prisons, I escorted inmates from their cells to dining rooms, classrooms, hospitals, chapels, and work areas. I stood guard over recreational activities, watching for possible disturbances. Performed searches of prisoners for forbidden articles. Patroled buildings and grounds, checked locks, windows, bars, and gates to make sure they cannot be used by prisoners to escape. I am trained in the use of guns, handcuffs, use of force, OC spray, and other restraint equipment. (Contact Supervisor: Yes, Supervisor's Name: LT Martinez, Supervisor's Phone: 623-386-6160) US Postal Inspection Service 8/1986 - 12/1999 Houston, Texas US Grade Level: 6-12 Salary: 42000 USD Per Year Hours per week: 40 Police Officer , PS Patrols Post Office locations and property of the US Postal Service to prevent crime and acts of terrorism, protect life and property and ensure compliance with local regulations and laws. Independently performs a broad range of police services, investigation, crime prevention, traffic control, and community policing. Plans and carries out appropriate steps according to specific case conditions, and uses personal judgment in interpreting, adapting, applying and deviating from guidelines based on unusual or emergency situations. Plans and conducts initial investigations of suspicious activities, security breaches, and crimes. Demonstrates a police presence on USPP property by patrolling designated area(s) to preserve law and order, enforce traffic codes, and to prevent and discover the commission of crime. Trains to proficiency with 9mm semi-automatic pistol, 357 Magnum Revolver, and shotgun. Performs fixed post operations located within the interior of USPP, facilities or at perimeter gates. When performing duties at perimeter gates, access to the post is controlled and officers may be required to prepare and maintain gate logs, visitor and vehicle registers, and gate, vehicle, and pedestrian statistics. Control access to sensitive/restricted areas where there is potential for breach of security, public safety or public health. Incumbent must have knowledge of specialized requirements, methods, and procedures used in safeguarding sensitive material. Periodically serves as desk officer/communications control/operations with responsibility for the operation of the communications police network and for direction of patrols throughout the USPP. Maintains communications with mobile patrol units and posts and passes directions and information to officers on patrol assignments (Contact Supervisor: Yes, Supervisor's Name: Regional DHQ, Supervisor's Phone: 973-693-4521) EDUCATION Cal State Univ. Long Beach, California US Some College Coursework Completed - 12/1982 70 Semester Hours Major: Criminal Justice GPA: 3 out of 4 Relevant Coursework, Licensures and Certifications: US Postal Police Academy, conversational Spanish, cosmetology license. ,emergency medical tech certification (exp), bank fraud certificate, Airline operations certificate, Correctional Officer Certificate JOB RELATED TRAINING 1985 EMT1A 1988 US Postal Police Academy 2001 Corrections Technology Certificate 2001 Arizona Department of Corrections Academy 2005 Texas Department of Corrections Academy 2006 VA Police, Law Enforcement Training Academy 2010 CPR 2010 Preventative Management of Disruptive Behavior AFFILIATIONS cosmetology state board current lisc. AZ, TX, CA State of Florida Department of Health Certified Nursing Assistant REFERENCES Yvette Burke US Federal Defenders Lawyer Phone Number: 813 415 4517 Email Address: ycgray@gmail.com Reference Type: Professional Kenya Ross Continental Airlines Flight Attendant Phone Number: (678)357-2244 Reference Type: Personal Courtney Henderson VA Medical Center Program Support Assistant Phone Number: (813) 407-6997 Reference Type: Professional ADDITIONAL INFORMATION Letters of Commendation and Appreciation. 1991 Nomination for Officer of the Quarter 1991 Saving Bond Coord. 1992 Civil Disturbance 1994 Service during the Earthquakes 1996 Renovation of Office 1997 Fire Response Spot Award Employee Awareness Destruction of Files Assistance to the Fort Worth Inspectors 1999Arrest at the BCJ Post Office Specialized Training 1991 Survival Tactics Felony Car Stops 1993 Building Entry Training 1996 JIMS Windows word TQM Conflict Resolution 1997 Ethics Excel 1999 Outlook Details and Special Assignments Address Verification Coord. Area Crime Statistics Station Safety Talks Acting Supervisor Magistrate Docket Court Officer Controlled Deliveries Express Mail , Drug Interdiction Program Case File Work- Forfeiture, Audits, Accident review High Value Escorts Prisoner Control Full Time position, any shift, with benefits. 25 years work experince in Federal, State and County positions

Admissions Director

Tampa, FL