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RssOracle TeCHNO-Functional Consultant

Oracle apps Techno Functional Consultant Renuka Gursahaney Address: L-1/163 B, DDA Flats, Kalkaji, New Delhi Residence Phone: 91-11-26022221 Mobile: 91-9818131270, 91 -6107011063 Email: renuka.gursahaney@gmail.com Objective : To work and contribute in a group environment that provides stability, professional growth and exposure to multiple Service areas while improving my people handling skills and learning how to be a team player Work Experience : High Technologies Solutions November 1st,2010 Till date Training done from High Technologies Solutions Kalkaji, New Delhi TECHNICAL SKILL Oracle applications : oracle apps 11i(AOL, Sys admin, Gl , AP, AR) RDBMS : Oracle 9i. GUI : Oracle D2k(Forms 9i,Reports 9i) Operating System : Windows 95/98/2000/NT/ME/XP Languages : PL/SQL, C++, C. Internet Technology : HTML, XML. Hardware & Networking : Troubleshooting. Achievements: ISO 9001- 2000 Certification for Oracle Apps As Oracle Techno-Functional Consultant ISO 9001- 2000 Certification for SQL MetLife - Quality Analyst (December 2009 - October 2010) Responsibilities • Interactive Voice Recognition (IVR) Application Testing • Lead Tester for Met care Application, • Worked on the Data Management Knowledge Tool Achievements • Nominated by Senior Executives for o Business Executive Presence Training o Coaching Skills Training Wipro India - Customer Care Executive (July – Dec 2009) Achievements • Selected as a 1st Runner's up amongst 40 Trainees EXL Service.com - Test Analyst(Aug 2006 till May 2009) Customer Care Executive (CCE) (June 2004 – July 2006) Responsibilities • Creating Test Case Inventory after referring the Business Requirement Documents. • Creating Test Conditions as and when required as per the business change requirements. • Creating Test Steps satisfying Business Requirements & Conditions. • Running Test Scripts to detect ‘Bugs’. • Defect Management o Raising Defects and assigning it to Software Developers for Investigation o Keeping track of the progress on each defect o Retesting and reassigning the Defect for review. • HPI Drive away Products o Testing HPI Dealer’s Profile Connectivity with Exceed following the usual Defect Management procedure. Achievements • Got selected as a ‘Star Performer’ in the month of Sept. in year 2007. • Detected and raised the maximum number of Defects to ensure better performance and smooth functioning Exceed Software American Express (I) Pvt. Ltd. – Sales- Coordinator (Sep 2002 - March 2003) Responsibilities • In-House Sales Coordination • Renewals of Annual Maintenance Contracts • Data Collection, Analysis and Reporting Delivery of Sales Data Anglo Swiss Watch Company – Senior Sales- Coordinator (July 1998 – March 2002) Responsibilities • In-House Sales- Coordination • Renewals of Annual Maintenance Contracts Telerex Communications (I) Pvt. Ltd – Senior Executive Coordinator (July 1992 – June 1998) Responsibilities • Senior Decision Support Analyst • Data Collection, Analysis and Reporting Delivery of Sales Data for Senior Executives • Tier 1 Support for maintaining In-House Customer Service Application • Renewals of Annual Maintenance Contracts Educational Qualification: • B.Sc. (Home Science), Institute of Home Economics, Delhi University • Post Graduate Diploma Courses in Computer Applications from Institute of Software Technology, Ghaziabad Computer Skills • HP Test Director, MS Office (Word, Excel, Power point), Excel Macros, Lotus Notes Databases Additional Qualifications: • Taught Adult Education classes under Each-One Teach One Program • Did social work in hospitals during college Personal Profile: Date of Birth :March 8th, 1969 Marital Status : Married Language Known: English, Hindi and Punjabi Place: New Delhi Date:

Application Support

Downingtown, PA

About Me

Industry:

Information Technology

Occupation:

Application Support
 

Education level:

Certification

Will Relocate:

Yes

Location:

Downingtown, PA

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