EXPERIENCED GM WITH HR EXPERIENCE

Industry:	Management & Business
Occupation:	Chief Executive Officer
Highlights:	- Improved safety, reduced liability and expenditures, increased revenues by over 100% in three years (Mesa Cty Fairgrounds). - Irvine Transportation Division had highest percentage rate of 'on-time performance' in Orange County (OCTD). - Leveraged marketing budget of $45,000 into $460,000 of media exposure (King County Fairgrounds). - Largest opening day for attendance and revenue, 2004 King County Fair (King County Fairgrounds). - Retained 98% of clients after consecutive fee increases in King County threatened use of county facilities, and increased attendance, contracts, and revenue the same year (KC Fairgrounds). - Employee Development: Mentored employees - two of my Executive Assistants became General Managers of Fairgrounds. - Streamlined employee bid and scheduling for 'Extra Board'. Potential savings of over $1M annual (OCTD). - Devised supervisor scheduling to improve employee moral by involving staff in schedule design. Morale and performance increased significantly, and was reflected in our OTP (On Time Performance). - Developed master plan and had the first phase funded and implemented by departure (Mesa County Fairgrounds).
Education level:	Bachelor
Will Relocate:	Yes
Location:	Enumclaw, WA

General Manager at two large event facilities, and the Operations Manager for a Broadcast Operations and Transportation Divisions, I have performed numerous duties related to human resources allowing me to utilize the human resource responsibilities to support corporate vision and goals. The duties I performed include employment/recruitment, compensation and benefits, resource planning and allocation, training and development, customer and client retention, employee engagement, recognition, performance management, contract administration, labor relations, strategic planning, conflict resolution, training and leadership development, and finance. My experience includes managing staffs of 12 to 460, including union and non-union shops. I have been involved in negotiating contracts, including CBAs, and managing budgets from $325,000 to $1.5M.

4/2010 - Present

(private)

Self-Employed

• Started company to provide start-up/expansion recommendations for Santa Natura (AgraIndustrias Floris, SAC) in Peru.

11/2007 - 4/2010

AAA WASHINGTON

Individual Contributor

• Sales and Customer Service, Customer Retention, and Marketing for Insurance ( Property, Casualty, Life, Annuities, Disability)

12/2004 - 11/2007

JOHN L SCOTT REAL ESTATE

Individual Contributor

• Residential Sales, Listing, and Purchase, contract negotiation, customer relations and retention.

1/2003 - 2/2005

KING COUNTY FAIRGROUNDS

Executive

• Managed all operations and maintenance functions of the King County Fairgrounds and the King County Fair.

10/1999 - 1/2003

MESA COUNTY FAIRGROUNDS

Executive

• Managed all operations and maintenance of the Mesa County Fairgrounds.

1999

Bachelor Degree

Mesa State College

• Mass Communications / Broadcasting

1985

Master Degree

University of California, Irvine

• Business and Public Administration

1984

Bachelor Degree

University of San Francisco

• Organizational Behavior / HR

Type	Name/Title	URL	Description
Website	Social Media		Posterous, Facebook, WordPress, LinkdIn, etc.

Skill	Rating
Business Development
Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Design Organizational Process
Business Analysis
Sales Force Automation
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership
Social Media
Public Speaking
Organizational Development
Employee Engagement
Customer / Client Relations
Operations Management
Bilinugual (Spanish)

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