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RssBusiness Analyst

• Over 8 years of full scope experience as a Business Analyst, in variety of industry backgrounds with in-depth knowledge of call center, CRM implementation and related fields. • Strong ability to analyze business needs while working with various levels of end users to create specifications for systems and applications, coordinating wide variety of projects with management, users, developers and vendors. • Excellent communication, time/project management, problem solving, organizational, and analytical skills. Software Tools: • Microsoft Office Suite (Excel, Outlook, PowerPoint and Word) • UML • SQL • Business Object • Cognos 8

Application Support

Carlsbad, CA

About Me


Information Technology


Application Support

Education level:


Will Relocate:



Carlsbad, CA