Climber_bannerad_300x250_15s

Want your profile here?

Becoming a member is easy!

Climber.com works with you to help you advance your career by putting you directly in front of tens of thousands of recruiters in your field. Just fill out the form below to start your account.

Sign up today!



Jobs_start_here

Recruiters - Try Postings!

Postings.com™ is a must-have for recruiters who want to:

  • Find Qualified Candidates
  • Find Job orders and Post Splits
  • Be Found in Search Engines
  • Implement a Social Sourcing Strategy

RssSr. Director of IT/Professional Services/Consulting with over 18years of related experience

My experience in IT management extends over 16 years as I have progressed, from smaller-scale to larger scale, companies to my current role as Practice Director & Sr. Executive Account Manager for a HR software firm. Although my achievements span this entire period, I would like to mention a few representative contributions with my recent employers to illustrate the skills and abilities I offer: • Softscape Inc: o Executive Account Manager & Customer Care:  Achieved 99.7% customer satisfaction rating in 2008 and 2009  Major key player in hitting company revenue goals  Strategically saved 12 “troubled accounts”, and successfully retained the customers to be reference-able.  Retained 100 percent of the strategic accounts (enterprise and mid-market)  Attended all client-facing meetings concerning: Change Orders, Budget Issues, Account and Project Management issues, and over all Relationship concerns. o Practice Director in Professional Services Team:  Successfully created “Advanced technology group” which served as a SWAT team to work on “troubled projects”.  Increased the implementation margin from 47% to 76% from 2006-2009  Doubled the targeted revenue goal for each employee in the practice—from $225K/head/year to avg of $550K/year  Created Revenue Recognition and Pay for Performance programs to successfully Increase employee utilization from 55% to 89%  Sustained 90% employee retention in Professional Services team  Created programs to generate recurring revenue vs. project-based revenue  Streamlined SOW and Estimate process to ensure quality, consistency, profitability, and customer satisfaction  Continuously was recognized as being reliable, high-achiever, and being the “guy who gets things done”! • PEC Solutions: o Successfully managed the implementation of Case Management/Electronic Case Files for eight US Federal Courts (2004-2005) o PEC Sr. Technical Advisor to Administrative Office of US Courts • George Washington University: o Completed an international residency focusing on International Negotiation Strategy and Business Management for SK Telecom, Samsung, LG Electronics, and Hyundai (2004). o Completed a re-organization chart for LG Electronics product development group (2004). Residence Status: US Citizen—able to get clearance

Project Manager

Washington, DC

About Me

Industry:

Information Technology

Occupation:

Project Manager
 

Education level:

Master

Will Relocate:

Yes

Location:

Washington, DC

Keywords