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RssManager Customer Servive help desk with over 25 years experience working with customers

Professional with extensive experience in Quality Assurance and Customer Service in providing diagnostic skills. Extensive management, application and technical experience in a multi-vendor computer environment. Strengths in Helpdesk Support, online troubleshooting, and quick problem resolution. Skilled in disaster recovery and crisis situations (e.g., September 11, earthquakes etc.) An effective communicator skilled at helping non-technical users understand complex computer concepts. Skilled in developing procedures, test scripts and testing new applications. An extremely organized and competitive individual who works well under pressure, enjoys challenges, and is result-driven.

Customer Service Manager

Exton, PA

About Me

Industry:

Customer Service

Occupation:

Customer Service Manager
 

Education level:

High School/GED

Will Relocate:

Yes

Location:

Exton, PA