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RssOperations Professional Management

Operations Management Professional 20 + years experience in operations management capabilities involving customer / client relations, process improvement, training / coaching, multi-site operations, strategic planning and staff / management development. Served as District Manager for Yankee Candle Company and World of Science as well as Area Manager for Walt Disney World Resorts. Developed service level standards for a financial planning firm with over $100M in management. Supervised a staff of up to 250 employees from 5 states. Reduced new store opening process from an average of 5 days to 3 days. Monitored payroll to sales budgets for up to 25 individual retail locations. Proactive, high energy leader who thinks and acts strategically. Highly proficient at creating and implementing organizational dynamics to support business goals. Financially oriented, versed in developing and managing to budget and market conditions. Team builder who stimulates unity in accomplishing goals using group think, conflict resolution. Articulate communicator who can listen, persuade and provide feedback at multiple levels. Seeking a position in Orlando, Florida area but willing to relocate.

Customer Service Manager

Orlando, FL

About Me


Customer Service


Customer Service Manager

Education level:

High School/GED

Will Relocate:



Orlando, FL