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RssSoftware Quality Assurance

IT Professional with strong work ethics and result-oriented in SQA Testing, project management, software maintenance, development, production support and operations. Over fifteen years experience software quality assurance (SQA) and managing projects in challenging, fast-paced environments. Demonstrated ability to acquire technical knowledge and skills rapidly. Innovative problem solver, able to see the business and technical sides of a problem. Proven leadership, negotiation, communication and problem resolution skills. I am currently seeking an environment where I can put my skills to use and be appreciated for the worker I am.

Quality Assurance Specialist

Riverview, FL

About Me


Information Technology


Quality Assurance Specialist


Worked with unreasonable timelines and delivered my projects on time every time. Won 'Pinpoint' Awards at Nielsen for on-time project deliveries. As a contractor, I documented all funtions of tasks I was responsible for, and used that documentation as a training guide for new employees to my group. The client liked my documentation in the Test arena that she implemented it in the Production area as well. As Information Security Officer, I was pivotal in the development, implementation and distribution of a Bank-wide Data Security Policy affecting over 60 customer banks.

Ideal Companies:


Education level:


Will Relocate:



Riverview, FL

Major Responsibilities

Work in conjunction with BAs & Developers to gather requirements. Create and manage all testing documentation for my projects. (test plans, test cases, test strategy).

Work Experiences

4/2001 - 7/2009

The Nielsen Company

Individual Contributor

  • Lead SQA on several projects for the National Division concerning Customer Reports. Participated in the requirement gathering process together with Business Analysts and Developers. Developed Test Plans and Test Cases using stakeholder approved requirements. Managed meetings with all project stakeholders together for requirement validation and functionality approval. As SQA Lead on several projects, I directed both on-site and off-shore test teams. Reported defects directly to Developers to keep projects on target by working closely with them during the correction process.

5/1994 - 11/2000

Keane Inc.

Individual Contributor

  • from 1999 - 2000 Responsible for application file conversion and testing on two Y2K projects at University of South Florida and Indiana State Agency. Gathered and reviewed business and data requirements needed for Y2K file revision with the developers. Implemented program changes in the test environment and delivered the revised (Y2K) files to downstream applications for further testing, thus avoiding issues in the production environment after the actual conversion. from 1994 - 1999 Ensured daily batch jobs were set up properly, executed on time and completed successfully. Compared test results to current production to identify that we produced the desired results. Documented the daily test environment functions and developed a ‘Test Log Book’ containing procedures, parameter set-up for the job execution and run logs to track the cyclical set-up for the application

5/1981 - 8/1993

First Florida Bank, n/a

Individual Contributor

  • As Programmer - Developed and maintained COBOL programs for the Commercial Loans and General Ledger applications. Developed and documented complete run procedures for all general ledger and loan application tasks. As Data Security - Development, Implemented and distributed a Bank-wide Data Security Policy. Responsible for all physical access security within the data center and computer room.