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Ana B. Francisco RN BSN LNC LHRM 510 NW 109th Avenue, #5, Miami, Florida 33172 (786) 286-7160 W O R K E X P E R I E N C E: 2007-2009: DIRECTOR OF NURSING / ALTERNATE ADMINISTRATOR: Advantis Home Care, Inc., 2921 SW 8th St Miami, Florida 33135 Supervision of clinical and non-clinical staff operation; update of agency Policies and Procedures books, case management, utilization review, initiated the Quality Assurance Program, Fall Prevention Program and Smoking Cessation Program for the patients. Education inservices to nurses and aides maintaining Medicare, Medicaid regulatory compliance. 02/26/07- 08/15/07: DIRECTOR OF NURSING / ASSISTANT ADMINISTRATOR: Sunshine Caregivers, Inc., 11921 South Dixie Highway, Suite # 204, Pinecrest, Florida 33156. (305) 278-2301. Responsible for day-to-day supervision of clinical operation of the agency ensuring compliance with State/Federal regulations and also with the Nursing Standards of Practice. Wrote the Action Plan for Medicaid Appeals.Established current Interqual Criteria Log. Maintained the Risk Management Program and the patient Grievances Book up to date, reviewed Risk Management policies and procedures each quarter. Developed the Quality Assurance Program and the Fall Prevention Program of the agency. Provided active educational material / information and administered to CNAs/ HHAs the Competency Theory / Practical Test. Educated nurses on OASIS Documentation, Quality Assurance for Performance Improvement, Pain Assessment and Patient Safety Rules. Assisted Administrator with Plan of Correction for AHCA surveyors and answered all pertinent administrative correspondence. 2006-2007: MANAGED CARE NURSE/ WORKERS COMPENSATION NURSE/ PRIVATE INSURANCE NURSE: (Field Admission Nurse Per Diem): NurseCore 8001 NW 53rd Street, Miami, Florida 33166. (305)418-4005. Caring for patients who had been injured in their jobs,home visits for admissions, wound care and I.V. administration. Administering Mini Mental State Examination (MMSE) or Folstein Test for cognition assessments and screenings for dementia. 2006-2007: ADMINISTRATIVE RN SUPERVISOR: (Weekend Nights): Coral Gables Hospital Tenet South Florida, 3100 Douglas Road, Coral Gables, Florida 33134. (305) 461-6901.Function as the in-house Administrator, responsible for all activities within the Hospital. Utilizing principles of Human Resource Management/ Risk Management in dealing with staff members and with patients. Ensures that care was delivered to each patient in accordance with quality standards and is documented in medical records and in nursing plan of care. Regular Staffing of nursing units. Supported and worked in collaboration with the Infection Control and Risk Management Programs of the Hospital and contributed with daily reports. 2006-2007: DIRECTOR OF NURSING / ASSISTANT ADMINISTRATOR: Trust Care Home Health Services, Inc., 7875 NW 12th Street, Suite 113, Miami, Florida 33126 (305)597-5838. Responsible for the day-to-day clinical operation of the agency ensuring compliance with Standards of Practice, established service policies and procedures in compliance with state health statutes and administrative rules conforming to Center for Disease Control (CDC) and Occupational Safety (OSHA). Developed the Risk Management Program for the agency. Conducted educational inservices for professional and non-professional staff and established the active Quality Assurance Program for Performance Improvement. 2005-2006: NURSING HOME RN SUPERVISOR: Coral Gables Convalescent Center, 7060 SW 8th Street, Miami, Florida 33144. (305) 261-1363. Attentive to detail, record keeping and required paperwork inherent to the position; willingly accepted assignments to special projects. Worked closely on developing report for Risk Management and Administration. Ensured that every resident received the appropriate quantity and quality of care. Consistently monitored compliance with standards and regulations. 2005-2006: PSYCHIATRIC/ FORENSIC/ MED SURGICAL NURSE: Larkin Community Hospital, 7031 SW 62nd Avenue, South Miami, Florida 33143. (305)284-7500. Acted as Registered Nurse / Admission Nurse formulating physical and psychological assessments, plan of care and managing medication regimen (oral, subcutaneous, intramuscular and intravenous administration). Wound Care Nurse ( cared for surgical wounds, Vac Wounds, decubitus, stasis and diabetic ulcers, including ostomies). 2004-2005: ADMINISTRATOR / DIRECTOR OF NURSING: Florida Health Care Center, Inc., 957 SW 122nd Avenue, Miami, Florida 33184. (305) 487-6131. Oversee all facets of Home Health in support of service delivered to patients at home. Maintained an ongoing Risk Management Program for the agency. Managed general budget with allocations for special projects. Provided services in a cost-effective manner. Instituted a policy of accountability and supervised all aspects of patient care following AHCA and JCAHO regulatory standards. 2003-2004:NURSING HOME RN SUPERVISOR: Hialeah Shores Nursing Home, 8785 NW 32 Avenue, Hialeah Shores, Florida 33147. (305) 691-5711. Demonstrated ability to identify, solve problems performing frequent rounds and maintaining open and effective communication skills, recognizing residents needs and supported nursing home safety program and when applicable, submitted incident reports to risk manager. 2003-2004: CRITICAL CARE NURSE: Kendall Regional Medical Center, 11750 Bird Road, Miami, Florida 33175. (305) 223-3000. Internship providing care to the acutely ill including cardiac, respiratory, trauma and neurological patients in the intensive care unit. Received Intensive Care Training Certificate. 2001-2003: CASE MANAGER/ HOSPITAL COORDINATOR: Jackson Memorial Hospital, 1611 NW 12 Avenue, Miami, Florida 33136. (305)585-1111. Evaluated patient discharge planning and need for continuation of care serving as liason between the hospital and Home Health Care (American Providers). 2000-2002:QUALITY ASSURANCE ANALYST/HOME HEALTH EDUCATOR: Medex Home Health Care, 8250 NW 27th Street, Suite 309, Miami, Florida 33122. Performed all interqual projects of the agency including the OBQI studies and reports submitted to Florida Medical Quality Assurance periodically. Able to identify deficient quality indicators and worked to improve them from 80 to 90%. Conducted all educational inservices of the agency. 1999-2000: WORKMAN COMPENSATION CASE ANALYST/MANAGED CARE/ HMOs: Preferred Medical Plans, Insurance Company. 4950 SW 8th Street, Coral Gables, Florida 33134 Developed planning to control costs and facilitate appropriate and timely care for the injured,and participated of the company ergonomic evaluation plan by promoting employee and patient safety. Gave periodic clinical reports to the Medical Director. 1991-1998: ICD-9 CODING SPECIALIST/ MEDICARE / MEDICAID QA ANALYST: Visiting Nurses Association of Dade County, Inc., 7715 NW 48 Street, Miami, Florida 33166 Coding diagnosis for plans of care for patient admissions, recertifications, and resumption of care. Proofreading of all plan of care (POTs and 486s). 1989-1991: UTILIZATION REVIEW COORDINATOR: Pal-Med Health Services, 14750 NW 77 Court, Suite 330, Miami Lakes, Florida 33016 (305) 362-1986 Palmetto Hospital Coordinator on site analyzing Interqual Criteria and DRGs for patient discharge planning. 1988- Had my second child. (No Work) 1986 - 1987: Had my first child. (No Work) 1981-1985: Went to San Pedro de Macoris, Dominican Republic to study Medicine and graduated. 1979-1980: MONITOR TECH / TELEMETRY: Coral Gables Hospital, 3100 Douglas Road, Coral Gables, Florida 33134 1978-1979: EKG TECHNICIAN: (for all Hospital Departments) American Hospital of Miami, (now Kendall Regional) 11750 Bird Road, Miami, Florida 33175. (305)223-3000. S K I L L S : OASIS Specialist (COS-S) Proficient in Microsoft Office (MS Outlook, Word, Excel and Power Point) Strong organizational and Multi-tasking skills. Fluent Bilingual (Spanish and English) ICD-9 Coder Specialist E D U C A T I O N : DOCTOR OF MEDICINE : Universidad Central del Este (UCE), San Pedro de Macoris, D.R. BACHELOR SCIENCE IN NURSING: Florida International University, Miami, Florida RISK MANAGER CERTIFICATION (2007): Florida International University, Miami, Florida RISK MANAGER LICENSURE (2007) Agency for Health Care Administration (AHCA) LEGAL NURSE CONSULTANT: LNC Center, Fort Lauderdale, Florida. I.V. CERTIFICATION: FSBN 2958, Nursing Unlimited Inc., Miami, Florida CRITICAL CARE CERTIFICATION, Provider #NCE 2887, Kendall Regional Medical Center ASSOCIATE IN ARTS DEGREE, Miami-Dade Community College, Miami, Florida ACLS & BLS CERTIFICATION: American Heart Association, Nursing Unlimited, Miami, Fl. M E M B E R S H I P / A F F I L I A T I O N S : American Association of Critical Care Nurses, ID #661087 since 4/9/2004 American Association of Legal Nurse Consultants Member # 56088 American Society of Legal Nurse Consultants Alzheimer's Association American Diabetic Association Nurse Services Organization Nursing Management Organization Manchester Who's Who Among Executives Professionals Marquis Who's Who Cystic Fibrosis Foundation, Member # 05943632X since 3/2006 Feed the Children (Certificate of Honor)

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