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RssI want to obtain a position with a company where I have an opportunity to utilize my skills and have the opportunity for further growth and advancement.

I like to work in Directory Assistance 411. i have worked in this field for the last 5 years and enjoyed the experience. I worked for KGB as a Agent, Floor Coach, Customer Care Specialist and as an Quaility Associate Monitor.

Customer Service Representative

Herington, KS

About Me


Customer Service


Customer Service Representative

Ideal Companies:

411 national directory assistance

Education level:

High School/GED

Will Relocate:



Herington, KS

Work Experiences

9/2005 - 4/2009


Entry Level

  • Maintain call efficiency including call length standards by utilizing good listner skills. Documents and submit technical reports to supervisors ub the events if network technical software or hardware difficulties. Review agents calls from the QMT database to ensure that all the callers recieve a high level of quality service.