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Rsscustomer service with a smile yet gets the job done correctly and keeps the customer coming back

I want to advance myself in the field of training and experience that I have. I have over 30 years of customer service experience and over 20 years of handling cash in all amounts. I am very mathematically inclined and know how to keep a customer happy. I give my 110% to every employer that I work for.

Customer Service Representative

Wilson, NY

About Me


Customer Service


Customer Service Representative

Ideal Companies:


Education level:


Will Relocate:



Wilson, NY

Work Experiences

2/2006 - Present


Individual Contributor

  • I input customs information into the computer for incoming freight from overseas for several different of the Fortune 500 companies. I have to be detail oriented as this is paperwork that is transmitted to customs for every shipment that comes into the country. I deal with everything from FDA, to tosca which is the paperwork for chemicals coming into the country.

3/1988 - 7/2005

Delaware North Parks and Resorts

Individual Contributor

  • I started out as a cashier assisting the tourists who came to visit the Falls. I would run the cash register and balance out my drawer at the end of the day. From here I went to the cashroom where I did the daily bookkeeping and cash handling of all the deposits from the 4 gift shops at the Falls as well as the snack bars and the restaurant. I then was promoted to warehouse supervisor where I was in charge of the inventory of all the merchandise for the gift shops and concession stands which was equivalent to over 1 million dollars per year. I was then asked to move from there to being a gift shop supervisor when there was an opening where I was in charge of all the cashiers under me, inventory, and balancing out the cash registers at the end of the day.