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RssI possess the ability to optimize customer service by effectively handling any issue with the utmost professionalism and following through to ensure customer satisfaction.

To secure a position in a professional setting where I can utilize and expand my abilities developed through my diversified experience as a Customer Service Representative.

Customer Service Representative

Southfield, MI

About Me


Customer Service


Customer Service Representative

Ideal Companies:, Google, Chrysler Financial, Federal Mogul, Verizon Wireless

Education level:

High School/GED

Will Relocate:



Southfield, MI

Work Experiences

11/2007 - 2/2008

Kelly Services-Minacs

Individual Contributor

  • Data entry, sales, resolve customer issues, customer service, maintain daily quota.

4/2007 - 9/2007

RDA Group

Individual Contributor

  • Data entry, interview clients on their services, typing, maintain daily quota.

12/2006 - 4/2009

Jackson Hewitt Tax Services

Individual Contributor

  • Preparation of client taxes, customer service, data entry, cross-sell of financial products, opening and closing of operations, check printing and distributing, answering multi line phone service.

3/1997 - 10/2005

Comerica Bank

Individual Contributor

  • Daily cash handling and balancing, customer service, answering multi-line phone service, sales, resolve customer issues, branch balancing, hadled retail and commercial accounts.