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RssBilling/Coding Specialist

I am seeking a position in the medical insurance coding field, leading to experience as a medical coder.

Billing/Coding Specialist

Studio City, CA

About Me

Industry:

Healthcare & Medical

Occupation:

Billing/Coding Specialist

Ideal Companies:

Kaiser, Healthnet, Cigna, Metlife
 

Education level:

Bachelor

Will Relocate:

No

Location:

Studio City, CA

Work Experiences

5/2008 - 12/2008

Washington Mutual Bank

Individual Contributor

  • • Serve as first level of support for resolving customer problems or requests and forwarding calls to the appropriate resource if unable to provide. • Perform daily entering and closing tickets operations into the Helpdesk database. • Confirm that tickets referred to other support entities are resolved in a timely manner by following up with the organizations involved.

9/2007 - 4/2008

Boston Scientific/Advanced Bionics

Individual Contributor

  • • Acted as Customer Service interface to internal employees and external customers to perform all service related activities (Sales Orders, RMA’s, warranty, center set- up, contracts, consignment procedures and other interface to all support programs). • Duties and responsibilities included: Field order and information requests from Customers, Centers and Field Representatives; Enter Sales Orders and RMA’s; Maintain and Service Customer Warranties.

7/2006 - 2/2007

City National Bank

Individual Contributor

  • • Performed risk analysis on moderate-to-high-risk individuals and entities to ensure compliance with the Bank Secrecy Act and the USA Patriot Act. • Gathered information from outside resources such as Internet searches, third party vendors, public records, newspaper articles, etc. • Reviewed results from third-party vendors and conducts further research and inputs results into corresponding databases. Prepared and documented analysis on summary write- ups.

9/2005 - 3/2006

Washington Mutual Bank

Individual Contributor

  • • Received/responded to calls regarding production problems associated with technical platform. • Entered all call log issues/events called into the technical platform help desk. Created and maintained documentation on problem tickets during resolution process.

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