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RssTechnical Operations Analyst • Setup and modify new and existing financial transmissions for external clients

To gain the maximum amount of experience that I can gain to advance within my field of study with a company such as yours.

Help Desk Specialist

Columbus, OH

About Me


Information Technology


Help Desk Specialist

Ideal Companies:


Education level:


Will Relocate:



Columbus, OH

Work Experiences

3/2009 - Present


Entry Level

  • Filing documents into the computer and shipping books out to the customers.

4/1993 - 8/2007

American Home Improvements


  • • Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints • Monitored sales activities to ensure that customers received satisfactory service and quality goods • Assigned employees to specific duties • Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts or in performing services for customers • Inventoried stock and reordered when inventory decreased to a specified level. • Maintained records of purchased, sales and requisitions • Enforced safety, health and security rules • Examined products purchased for resale or received for storage to assess the condition of each product in item • Hired, trained, and evaluated personnel in sales or marketing establishments, promoted or terminated staff when appropriate • Performed work activities of subordinates such as cleaning, shelf organization, displays and selling merchandise



High School/GED Degree

ITT Technical Institute

  • Computer & Electronics Engineering Technology


High School/GED Degree

Germantown High School

  • High School Diploma