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Rssjacqueline Davis

A company with room to grow that cares about their customer concerns a company that assures quality customer service.

Customer Service Representative

Bedford, OH

About Me


Customer Service


Customer Service Representative


Employee of the Year for 3 Years with World Almanac Education and Digital Sale Phone Employee of the Year from Time Warner

Ideal Companies:

Call Center /Help Desk in any Government and State offices

Education level:

High School/GED

Will Relocate:



Bedford, OH

Work Experiences

3/2008 - 3/2009

Micros Retail

Entry Level

  • Help Desk Took incoming calls from Retail Stores troubleshooting Point of sale equipment,Networking helping install CPU,s , Modems and DSL Equipment

10/2007 - 3/2009

Jackson Hewitt tax Service

Entry Level

  • Prepared taxes and Submitted paperwork to the IRS through their Electronic System

9/2007 - 2/2008

Time Warner Cable Company

Entry Level

  • Call Center Help Desk Took incoming calls from Cable Digital Phone and Internet Subscribers Troubleshooting equipment Took Payments Set Appointments and Dispatch Technicians

11/2005 - 9/2006

Internal Revenue Service

Entry Level

  • Help Desk/Call Center Took Incoming call from taxpayers setting appointments payment plans and an assistance with tax law questions

3/1999 - 9/2006

World Almanac Education

Entry Level

  • Processed Special book orders assured quality assurance Lead to team of 12 people picked packed and shipped books through the mac system