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RssHuman Resouces Professional

Like most Americans lost job due to layoffs. Worked 11 years for a large telecommunication company. As their Human Reources Manager

Director of Human Resources

Missouri City, TX

About Me


Human Resources


Director of Human Resources


Held a full-time position while attending school full-time, raising my children as a single parent.

Ideal Companies:

A company that

Education level:


Will Relocate:



Missouri City, TX

Work Experiences

1/2009 - 3/2009

Patriot Bank


  • Manages and directs the development of Bank job specifications, job screening and recruitment activities, and selection of staff for promotions, change of job assignments, terminations or transfers. Recommends salary increases, as suggested by financial institution department heads, to the CFO or senior management. Performs and analyzes salary surveys to compare the financial institution’s pay rates with those of competitors. Prepares salary rate changes, as appropriate. Manages records on the financial institution’s employee incentive plans. Monitors and makes recommendations to ensure the financial institution is in compliance with employment laws and practices. Maintains Affirmative Action plan and keeps recruiting practices in compliance with laws and regulations. Manages the payroll processing activities threw ADP payroll processing. Participates in the preparation and distribution of written and verbal information to inform employees of benefits programs, such as insurance plans, 401(k) plans, paid time off and bonus plans. Evaluates services, coverage and options available through insurance and investment companies to assure the Bank’s programs meet the needs of the staff in a cost-effective manner. Prepares recommendations for benefit plan changes to management. Prepares notifications to employees of changes in benefits programs. Handles benefit functions such as updating records, processing insurance claims, and communicates with insurance broker and COBRA administrator.

7/2003 - 7/2008

VERIZON, Telecommunications


  • Provided guidance and direction on HR related matters of management and HR personnel to support business objectives while complying with company policies/procedures and all applicable laws. Works with departmental management to create, and sustain a positive employee culture that maximizes customer satisfaction and profitability for Verizon. Supported and adheres to Verizons Compliance Program, which included the Code of Ethics and Business Standards. managed the day-to-day operations of the Human Resource office. Managed the administration of the human resources policies, procedures and programs. Carried carries out responsibilities in the following functional areas, departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment. Also responsible for all or part of these areas recruiting and staffing logistics, organizational and space planning; performance management and improvement systems organization development; employment and compliance to regulatory concerns and reporting; employee orientation, development, and training; policy development and documentation; employee relations; company-wide committee facilitation; company employee communication; compensation and benefits administration; employee safety, welfare, wellness and health; and employee services and counseling.

5/2000 - 7/2003

VERIZON, Telecommunications


  • As Business Sales Executive, worked with the Enterprise Solution Department managing telephone service orders for large accounts. Handled large commercial accounts for all major banks in the Carolinas, Virginia, Oregon, Washington and California. Developed account profiles and positioning strategies, completed customer needs analysis, prepared service improvement plans, and created long-range account management strategies. Responded to client requests for information, assistance, support, and pricing. Executed business to business sales. Coordinated ordering of all services and products for high value business customers. Products and services included a B1 through Frame Relay, ADSL, ISDN PRI & BRI, data, PBX’s, also wireless and FIOS. Managed a 30 member sales team which either met or exceeded budgeted sales with a 90% success rate for more than 3years