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RssBusiness Analyst with Technical Background

I am currently seeking employment in a professional environment that will utilize my personal skills of management and communication. I have an IT background with 16 years experience as a software installer, applications programmer, programming supervisor, project manager and more. The last 5 and a half years I have been self employed as a licensed Realtor in the Houston, TX area. The drive to get back into a professional position with a company needing people oriented managers with technical backgrounds is now my focus. I have worked for a small organization, a medium sized company, and a large corporation. There are certainly advantages to each particular structure and I can work in each outfit comfortably. My strength is my ability to critically think as it applies to software development and maintenance, and communication with clients/stakeholders and technical staff. I found that having someone who can understand the different needs of all parties to an issue/project is critical to proper resolution and success. I enjoy being that person.

Business Analyst

Houston, TX

About Me


Information Technology


Business Analyst


The event that most shaped my professional self image was being named the Project Manager at my second employer, after less then one year on the job. I came to this company with 4-5 years applications programming supervisory experience, and was asked to take over the leadership/managing of the applications support and development teams. I had less time on the job than each programmer on those staffs, yet was chosen by management for my skills. Turned out to be a positive change as I succeeded in that role for 3 1/2 years until the client contract expired.

Education level:


Will Relocate:



Houston, TX

Work Experiences

7/2003 - Present



  • Full time licensed Realtor focusing on residential sales in the Houston area, working with sellers and buyers of pre-owned and new construction homes. Fulfill all Realtor roles in the sales transaction including procuring and interviewing the client, analyzing properties to meet their needs, discussing finance arrangements, negotiating, contract compliance, and closing. Instructor for Realtor technology training classes. Keep accounting books for personal real estate corporation (Intuit Quickbooks), maintaining compliance with state and federal tax regulations (EFTPS). Create and direct advertising, ROI through sales tracking.

5/2002 - 6/2003


Individual Contributor

  • Part of 30-person team assigned to reviewing and implementing federal legislation HIPAA changes into the State of Arkansas mainframe Medicaid (MMIS) system. Remediate an MMIS sub-system and serve as liaison for work group located in India. Participate in long range planning as part of Technical Leaders group which considers testing plans, retro-fitting of production modifications, walkthrough documents, and project schedules.

1/1999 - 5/2002

MCI Systemhouse (acquired by EDS May 1999)


  • Supervise 10 - 12 person team supporting and developing enhancements to BFI’s mainframe Commercial Management System (CMS) and Residential Management System (RMS) for both online and batch processes. BFI applications include transactions such as customer setup and processing, route scheduling, billing and payment of invoices, and sales performance reporting. Supervise divestiture and acquisition activities with other waste management companies. Meet with BFI project sponsors to review, critique, and collaborate on project designs. Estimate project development time and cost. Manage project assignment and testing, prioritize problem resolution, and coordinate migration scheduling. Administer team member performance appraisals. Supervise and support rotating CMS and RMS 24 hour On-call application support to BFI MIS and Operations departments. September 2000 started new project to assist Allied Waste in conversion of CMS and RMS systems to AS400 platform using COBOL. Responsible for coordinating resources and project tasks to support Allied’s efforts to convert, debug, and test applications after a third party automated source code conversion. Leader in education and training of Allied Waste MIS personnel on CMS and RMS applications and data structures. Also managed Data Warehouse application (01/2000 - 05/2002): Supervise two person ETL team in extracting monthly data from mainframe CMS application and loading on to a Sun UNIX platform Server based data warehouse. Data used for sales summarization and reporting.

1/1998 - 1/1999

MCI Systemhouse

Entry Level

  • Part of ten person team which worked on BFI’s Commercial Management System (CMS) Y2K renovation project for both online and batch processes. Made necessary code and JCL adjustments utilizing HSL Y2K routine when applicable. Performed unit test of code changes for both online and batch programs with current date and future test dates. Performed System Test functions which include reviewing and testing Y2K renovation groups completed by other team members.

5/1989 - 1/1998

Universal Computer Systems


  • Supervisor 05/1989-01/1993 Supervise group of five/six programmers responsible for design, development, testing, and maintenance of in-house automobile dealership applications in a fast paced environment. Primary applications were for sales prospecting, deal financing, and statistical reporting. First in department to supervise two year project to create a PC based Finance & Insurance application where duties included defining basic program format and programming standards, creating system tools for all applications, and testing newly developed operating system features. Coordinated daily activities of team members including reviewing of code and program change documentation, directing problem research and resolutions, training new employees, and continuous development of established team members. Responsible for prioritizing, assigning, and scheduling of projects to team members. Most projects included integration of records and programs with other programming groups. Prepared and administered semi-annual performance appraisals. Completed many management education classes to enhance personnel, time management, and other supervisory skills. Programmer 05/1989-01/1993 Worked as team member responsible for individual and group effort projects. Projects included writing design documents and modifying existing code or researching and solving problem issues. Responsible for thoroughly testing changes and fixrecs, writing program change documentation, and ensuring all facets of project were prepared properly for program moves to production phase.

1/1988 - 5/1989

Universal Computer Systems

Entry Level

  • Responsible for installation of various software packages at new client sites. Duties included preparing clients for installation phase via face-to-face and telephone communication and letter writing correspondence. Focused on proper setup of software options to meet client’s individual department needs and on-site training of employees. Follow-up duties included telephone support and problem solving and ensuring client was using software to full benefit. Other duties included preparing department documentation on strategies of installing certain software packages and developing and presenting internal instruction courses on application software.



Bachelor Degree

University of Houston

  • Management Information Systems