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RssTo obtain a technician position that will promote professional growth while utilizing my skills in IT department

In my new job, I am looking for a challenge and a way to pprove to company that I am the right candidate for the position

Help Desk Specialist

Charlotte, NC

About Me


Information Technology


Help Desk Specialist


I proud of myself because I graduated from three colleges with G.P.A. of 3.5 - Honors

Ideal Companies:

IBM, Microsoft, Vanguard, Google

Education level:


Will Relocate:



Charlotte, NC

Work Experiences

1/2007 - 1/2007

ITT Technical Institute

Entry Level

  • Assisted with computer towers and monitors setup Perfromed testing to ensure all equipment worked properly

3/2003 - 3/2008

LARJR Computer Repair


  • Performed troubleshooting and resolution for hardware and software conflicts Performed upgrades to Windows 2000 and XP operating systems Installed memory, hard drives, printers and monitors

8/2002 - 3/2003

Uptown Men's Shelter

Individual Contributor

  • Migrated corporate donoe list information into Microsoft Word Entered and maintained employee information Access database Monitored and recorded employee work hours

8/2001 - 12/2001

Federal Express Ground Hub 282

Individual Contributor

  • Loaded and scanned package for delivery Uploaded packages for sorting for truck Maintained proper loading sequence for delivery trucks

11/2000 - 7/2001

Target #1081

Individual Contributor

  • Scanned, calculated and collected payment for purchases Assisted guests with questions related to retail purchase Transferred merchandise from warehouse to floor for display

8/1998 - 12/1998

Central Carolina Community College

Entry Level

  • Performed maintenance on computers and printers for three campuses Performed upgrades to Windows 98 operating systems Installed software like Microsoft Office 97 & Ms Works 3.5/4.0

6/1991 - 4/1993

United States Army Reserves

Individual Contributor

  • Scanned bar code that was printed on warehouse floor Placed cargo that had matching bar code there Moved freight in warehouse with a forklift or pallet jack



Associate Degree

ITT Technical Institute

  • Computer & Electronics Engineering Technology


Trade School Degree

Brookstone College of Business

  • Computer Technology


Associate Degree

Central Carolina Community College

  • Information Systems Technology


Certification Degree

Central Carolina Community College

  • Microcomputer Business Application


High School/GED Degree

Trenton Central High School

  • Vocational Technical