Carlos C

Operations Management


Operations Manager


Tampa, FL

Education Level:


Will Relocate:



Results-oriented professional with exceptional leadership and management skills developed over 25 years working in a variety of industries and business environments. A team player who is flexible, extremely creative, with a high level of initiative and demonstrates a firm command over all aspects of business. Exceptional customer service and negotiating skills gained throughout a number of management positions with firms in the retailing, packaging and printing fields. A leader who utilizes motivation and empowerment to inspire loyalty and achieve performance.


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Brooklyn College Latin American Studies 1976 Bachelor Degree



Sales & Customer Service Transformed second largest account from a loss to a 21% profit margin on revenues of $800,000 per year. Redesigned equipment, negotiated lower pricing from suppliers, and re-negotiated selling price with customer. Recommended packaging changes at a major account ($3,000,000 yearly sales) which resulted in productivity savings of 50% at both plant and customer levels. Machine stops and changes were cut in half, while required documentation was minimized resulting in less paperwork and increased accuracy. Turnaround 3 of the largest 4 accounts from losses to profits by researching, analyzing and implementing solutions at both plant and customer levels. The net effect was an 18% profit margin on approximately $2,000,000 yearly sales. Operations Management Supervised startup sales & manufacturing of new medical packaging (medical pouches), which grew to represent 30% of company’s annual sales ($4,000,000). Managed over 50 employees including other managers, supervisors and hourly personnel with yearly sales of over $9,000,000. Organizational Development Successfully trained new Air Traffic Controllers in FAA’s rules and regulations, coordination and traffic flow for air safety. Obtained Vector status, the highest achievement given to a Reebok outlet store, within 6 months of store opening, by hiring and training the best associates, providing exceptional customer service and merchandising, exceeding loss prevention goals, and meeting or exceeding company expectations. Product Development Redesigned complete printing and packaging line resulting in doubling output, lowering costs, increased profits, faster turnarounds and increased employee satisfaction. Sales for this particular item represented about $2,500,000 per year. Technical Skills Developed Excel worksheets to prepare estimates at all previous employment companies. Technical proficiency in the Microsoft Office Suite, Photoshop, Illustrator, Printsmith, Radius Vision, Freehand, Windows and Macintosh hardware platforms