Highlights:
Manage and support the product Integration and Field Returns of hard disk drives into computer systems manufactured by North America ODM accounts. Conduct first and 2nd level failure analysis. Provide on-site engineering support for initial product integration, failure analysis and critical issues (keeping customer informed and pleased). Work closely between Design Engineering and the Accounts. Drive Design Engineering to meet customer requirements. Present technical training (and procedures) in product handling and testing at the manufacturing sites. Generate quality status reports per ODM consisting of failure analysis breakdown results, dppm trends and F/A reporting per model. Document pareto of the 3 highest fallouts per model to find root cause and corrective action while providing feedback to workgroups
Companies I like:
Google, Ebay, Hitachi, WD