Field Applications Engineer Failure Analysis Technician Engineering Technician

COMPANY	POSITION HELD	DATES WORKED
Samsung Semiconductor Inc	Field Applications Engineer / Failure Analysis Technician	3/2004 - 2/2009
Philips Components	Field Applications Engineer	7/2000 - 1/2003

SCHOOL	MAJOR	YEAR	DEGREE
San Jose State University	Computer Electronics	1990	Bachelor Degree

Highlights:

Manage and support the product Integration and Field Returns of hard disk drives into computer systems manufactured by North America ODM accounts. Conduct first and 2nd level failure analysis. Provide on-site engineering support for initial product integration, failure analysis and critical issues (keeping customer informed and pleased). Work closely between Design Engineering and the Accounts. Drive Design Engineering to meet customer requirements. Present technical training (and procedures) in product handling and testing at the manufacturing sites. Generate quality status reports per ODM consisting of failure analysis breakdown results, dppm trends and F/A reporting per model. Document pareto of the 3 highest fallouts per model to find root cause and corrective action while providing feedback to workgroups

Companies I like:

Google, Ebay, Hitachi, WD