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RssEager, Willing and Self-Motivated Manager seeking new career opportunities.

I am currently looking to join a company that has endless career oppotunities for growth and developement. I am very interested in merchandising, training and developement of employees, and operational aspects of a retail environment.

Manager

Middletown, OH

About Me

Industry:

Merchandising, Purchasing & Retail

Occupation:

Manager

Highlights:

Numerous sales rewards and incentives received throughout career for exceeding planned figures and cunstomer appreciation programs. Ranked amongst top Customer Service Managers throughout company for achieving longest running 100% scores in mystery shop programs. I have been part of the opening teams for 3 different retail locations involving recruiting, hiring, training and merchandising. Impacted increasing sales results due to training employees on product knowledge and customer service. Motivated employees by intiating programs and challenges to increase their service and merchandising performance.
 

Education level:

High School/GED

Will Relocate:

Yes

Location:

Middletown, OH

Work Experiences

3/2005 - 12/2008

Bed Bath & Beyond

Manager

  • Motivating employees and initiating programs resulting in an increased level of customer service provided by each location. Properly staffing and scheduling as necessary to maximize coverage during peak traffic times. Provide quality orientation and continued training for every hired associate in various departments throughout location. Effectively manage Bridal and Gift Registry Program through training and development of consultants. Provided actionable plans resolving any customer service issues or concerns. Followed up daily with assocaites to ensure proper training retention. Training of associates on process improvment techniques. Completion of product transfers and direct shipouts. Opening and closing POS Systems. Loss Prevention Practices

1/2003 - 12/2004

Charlotte Russe Inc.

Manager

  • As Store Manager I, Oversaw all operations of store staff and support management Daily, Weekly, Monthly Sales Analysis Recruiting Hiring Scheduling and Payroll Control Annual Reviews of entire staff and support management Cash Handling Orientating and Training all associates and support management to ensure retention

Education

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