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RssTravel Counselor

customer service, recreation

Travel Counselor

San Antonio, TX

About Me

Industry:

Travel, Hospitality & Restaurant

Occupation:

Travel Counselor

Highlights:

made Whos Who in American Women. Was agent of the months many times in all companies I worked with. Was star performer with American Express several times.
 

Education level:

Bachelor

Will Relocate:

Yes

Location:

San Antonio, TX

Work Experiences

10/2000 - 1/2009

American Express

Entry Level

  • Coordinated Action Desk handling debit memos, customer service issues, and quality controling agents records. Implemented Topaz awareness to reduce debit memos and air savings by locating the lowest air fare using appropriated contracted discounts. Coordinated and serviced domestic and international corporate travel.

3/1997 - 10/2000

Arrington Travel/Membersworks

Entry Level

  • Provided customer service and reservations for corporate and leisure travel. Worked with ticketing and resolved customer complaints. Made packages for our clients both domestic and international. Promoted to Lead Agent.

8/1994 - 3/1997

International Tours of Hillcroft

Entry Level

  • Coordinated complete itineraries for corporate and leisure travel. Involved with domestic and international travel including air, hotels, cars, and packages, Involved with bus trips for senior citizen.

1/1993 - 8/1994

Ultrair

Entry Level

  • Promoted to ticketing department. Created group travel department for Ultrair. Assisted with daily reports, send DRS to all airlines, trade shows, barter tickets, and arc reports.

12/1987 - 12/1992

Continental Airlines

Entry Level

  • Acquired knowledge and skill in selling airlines reservations. Assisted clients with fares for domestic travel and helped with customer service. Awarded round table several times.

Education

1979

Bachelor Degree

Southwest Texas State University

  • recreation courses parks and wildlife

1974

High School/GED Degree

San Marcos High School

  • regular coursed to graduate