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RssCollections Agent

OBJECTIVE: A challenging position, utilizing abilities developed through my experience and customer service skills, with the opportunity for professional growth based on performance.

Collections Agent

Jacksonville, FL

About Me

Industry:

Customer Service

Occupation:

Collections Agent

Highlights:

Employee of the month..Certicates for excellent service to customers....
 

Education level:

High School/GED

Will Relocate:

Yes

Location:

Jacksonville, FL

Work Experiences

4/2004 - /2008

GC Services

Entry Level

  • - Organizes, maintains, and /or purges files, documents, and/ or logs. - Prepares and process, Bills, Invoices, Statements, Checks and other collection documents. - Check and/ or compares other documents, forms, applications, or other materials for completeness, grammar, and format. - Swiftly adjust to day- to- day workload. - Gives customers positive feed back on how to repay their debts. - Exceptionally strong advocate of Customer Service,Teamwork, and Quality Assurance. Resulting in a more competent work force. - Requires minimal supervision. Also is a quick thinker and problem solver. - Handled over 2000 collections claims with little or no errors. - Updated 1200 customers accounts to reflect accurate information. -Committed to perfection in Productivity. - Educated customers on various loan options. - Proficient in Windows, Excel, & Data Entry.

3/2000 - /2003

E-loan.com

Entry Level

  • Responsible for extensive inventory. As well, as sell approved conditioned products to customers. -Played an intricate part in proper phone etiquette, orderly filing, taking messages, and solving customers complaints. - Expedited the finance needs between customers and lenders. - Scheduled over 500 appointments for customers. - Gained valuable experience in Team Work, Customer Service, Data Entry, Inventory, Compliance, and Quality Assurance. - Noted to be Reliable, Dependable, Trustworthy ,Loyal ,Helpful, Friendly, Courteous, Kind, Obedient, Cheerful ,Thrifty ,Good Personal Hygiene Reverent. - Profound ability to follow written and verbal instructions

Keywords