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RssAccomplished and experienced business professional with expertise in the financial idustry. Specializing in problem solving,record retention and organization as well as research and customer service.

My ideal job would be one in which I assist the company with it's customer retention and aquisition through superior customer service. I would also like to use my research and problem solving skills to assist in a team environment for multiple tasks.

Information Clerk

Cleveland, OH

About Me

Industry:

Clerical & Administrative

Occupation:

Information Clerk

Highlights:

My research & problem solving skills have been cause for various accaimes from customers and managers at both Huntington Bank and Key Bank.

Ideal Companies:

Chase Bank, City of Cleveland, US Government, State of Ohio
 

Education level:

High School/GED

Will Relocate:

No

Location:

Cleveland, OH

Work Experiences

7/1986 - 5/2008

Key Bank

Individual Contributor

  • Researched, Balanced, Adjusted various Internal and External Accounts for Corporate Actions such as Mergers, Tenders, Name Changes, Liquidations and Redemptions. Researched, Filed and Processed various Class Actions. Organized, Filed and Sent various Records Offsite. Worked with Micro Fiche and Micro Film. Researched and resolved various Customer Requests for Account Activity and Adjustments. Assisted with Systems & Procedures Development and Testing. Served in the committee for quality inprovement and employee satisfaction. I also assisted with fax and copy machine upkeep as well as serving as a Senior Floor Warden for Employee Safety.

1/1974 - 7/1986

Huntington Bank

Manager

  • Processed and Balanced various Corporate Commercial Paper, Certificates of Deposit as well as various Government Investment Instruments. Reconciled various internal and external accounts. Assisted with the training of new employees. Researched and answered various customer requests for information.

Education

Keywords