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Goal Driven Manager in a fast paced environment utilizing training abilities and communication skills.
Management position where my training abilities would be utilized.
General Manager
About Me
Industry: |
Management & Business |
---|---|
Occupation: |
General Manager |
Highlights: |
2002 Chamber of Commerce Customer Service Excellence Award. |
Education level: |
Bachelor |
Will Relocate: |
Yes |
Location: |
Fairport, NY |
Work Experiences
3/2005 - /2008
Walker Furniture
Manager
- As Front Office & Finance Manager I managed all incoming funds to the store. Created spreadsheets to monitor daily, weekly, and monthly for year to year comparisons. Developed employees to better assist customers with their needs and questions. Worked side by side with the CFO and accounting department. Headed the collections department as well as reviewed every finance customers packet to check for validity of identity theft and potential fraud.
3/2002 - /2005
Walker Furniture
Manager
- As the store manager I was in charge of overseeing the customer service department. Worked side by side with the Warehouse Manager to ensure firsat pass yield on delivery of furniture. Assisted irrate customers with complaints of damaged furniture and furniture that they themselves have damaged. Worked closely with all other departments to ensure customer satisfaction.
1/2001 - /2002