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RssSr Level IT and Operations Manager

Seeking a role, either as a consultant or perm employee, where I can manage and IT organization or an organization implementing ERP or CRM


Branford, CT

About Me


Information Technology




• Successfully managed analysis and transformation of a global pharmaceutical company’s process manufacturing system to a best-practices SAP-ERP and CRM systems. • Developed and launched IT services aimed at web-enabling current ERP, SCM and CRM products and services. Successful assessments and B2B engagements resulted. • Developed and managed company’s ERP Best Practices program. • Business development accomplishments include; successful account development, client partnering / management, setting and attaining revenue goals, pre-sales activities, proposal preparation, contract negotiations and successful engagement delivery. • Service competencies: Oracle and SAP ERP, HR, EDM/MDM, Asset Management, CRM/CCS, BI/Analytics, IVR and related change management best practices: o Certified in Oracle Apps, SAP ERP-(SD, MM, PP, PM) and PMO methodologies. • Awards and Special Recognitions: o Voted Employee of the year at Pitney Bowes o “Technology in Support of Children’s Education Award” by Computerworld o Directed team which designed and implemented the award –winning learning center at Ellis Island, resulting in a permanent exhibit at the “Smithsonian Institution” in Washington, DC o Frequent guest speaker at North America SAP User Group (ASUG) meetings • Managed multiple teams of business analysts and technical staff resulting in several successful Oracle and SAP implementations. Projects employed MS-Project and other recognized PMO tools to control scope and cost. • Lead team of 12 IT professionals responsible for design and implementation of SAP financial and customer service application for a large-global consumer electronics manufacturing company. • Managed large team of business and technical staff for global implementation of SAP for a wall-street-based international financial services company. The application consisted of FI/CO, Asset Management, HR, Project Systems, Business Consolidation (BCS), Business Warehouse, Data Exchange (XI), Data Management, OutlookSoft and Portals access. ASAP and Solution Manager PMO methodologies were employed to control project scope, schedule and cost. • Responsible for implementation of global project focused on this high-tech company’s mobile communication MRO repair facilities. • Developed several global enterprise data models (EDM) for an international cosmetics/personal care company, including data governance, risk and trustworthiness requirements. Later designed and installed required MDM and Archiving tools. • Successful and progressive IT management responsibility for a Fortune 250 company, from Project Manager to CIO.

Education level:


Will Relocate:



Branford, CT

Work Experiences

9/2007 - 1/2009

ACS ERP Solutions

Director / VP

  • Client & Delivery Management, Business Development

5/2005 - 9/2007


Contractor / Freelance


5/2004 - 5/2005

New Dimension Solutions

Director / VP

  • Business Development and Delivery Management

5/1995 - 5/2004

Atos Origin

Director / VP

  • ERP Delivery Services

1/1988 - 4/1995

Various Consulting Projects

Contractor / Freelance

  • ERP, CRM, SCM, BI Implementations

1/1970 - 12/1987

Pitney Bowes

Director / VP

  • IT Management



Master Degree

University of New Haven

  • Business


Bachelor Degree

Qunnipiac University

  • Business and Computer Science