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RssSystems Engineer

Currently I have over 7 years of experience with specialties in health care information technology, network administration, wireless configuration, and hardware and software troubleshooting. Adapts to new technology to meet ever-changing needs of users, utilizes critical analysis to solve complex software and network problems, and provides excellent service to all users. Communicates clearly, works in teams to perform multi-faceted diagnostics, and researches possible solutions to meet the needs of end-users.

Application Support

Salem, VA

About Me


Information Technology


Application Support


I currently have my HDI, A+, Network+, Certified Network Support Technician, Computer Support Technician.

Ideal Companies:

Google, Cisco, Microsoft, Novell, College, Government, and Health Care

Education level:


Will Relocate:



Salem, VA

Work Experiences

3/2012 - Present


Individual Contributor

  • Managing Active Directory and VMware environments, Windows 2003/2008 servers, Windows 7 workstations and managing projects and deployments of new software or software upgrades. Setup, configured and maintained backup systems and policies, manage Symantec Endpoint Protection, maintain system documentation, support disaster recovery processes.

6/2007 - 2/2010

Carilion Health Systems

Individual Contributor

  • PC, Printer, Network and Phone support for all remote sites in Carilion Clinic.

8/2004 - 6/2007

National Diabetic Pharmacies

Individual Contributor

  • Server Backups, Network Troubleshooting, Server Repairs and Installs, Software Rollouts, Building Lockup at end of day.

6/2003 - 8/2004

Circuit City

Entry Level

  • Worked as PC repair tech and technology sales.



Bachelor Degree

Skyline College

  • Network Security


Associate Degree

ECPI Technical College

  • Information Technology / Networking and Security Management