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Rsscustomer service and sales

I am looking for a possition with lots of customer contact. I enjoy working with customers face to face. I would like a possition that has a variety of responsibliities and challenges. I have always enjoyed the hospitality industry but have found that skills translated well into other industries. I have been successful with inside sales but would love to try outside sales.

Customer Service Manager

About Me

Industry:

Customer Service

Occupation:

Customer Service Manager

Highlights:

Foley's Department store Star Award for sales Radisson Inn North: Employee of the year Ford Credit: Attendence awards many

Ideal Companies:

Marriott, Sheraton, Hobart, Sheraton, or even smaller restraunt or hotel ompanies.
 

Education level:

Associate

Will Relocate:

Yes

Work Experiences

3/2003 - 8/2008

Ford Motor Credit

Individual Contributor

  • I collected accounts current at various stages of delinquency, controlled a credit loss budget, used various computer programs, as well as managed specialty accounts and spoke to customers via various phone systems.

11/1996 - 10/2000

Radisson Inn North

Manager

  • I worked in all functions of the hotel front office, guest services, reservations supervisor, night auditor and front office manager. I received specialized training from Radisson University in Reservation management and various Front office functions. As front office manager I was involved with sales promotions, yield management, front office sales projections and record keeping, and hiring, training, motivation and evaluating front office staff. I was responsible for the hotel data base and supervised the reservation supervisor and the night auditors

Education

1978

Associate Degree

Purdue University

  • Institutional Management

1973

High School/GED Degree

East Noble High School

  • Business and Home Ec.

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