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RssHighly Motivated Customer Service Manager

To work for a progressive and innovative company that will challenge me everyday and that cares about customer service and its employee’s.

In Between

About Me




In Between


Instrumental in training Advanced Logic Research (ALR) Server technicians in Irvine, CA. Instrumental in the launch and success of the Portable Customer Service and Business Customer Service groups in North Sioux City, SD and Kansas City MO. Develop and implement new training material and strategies. Administered Microsoft certified testing for Technical Support. Conducted needs analysis as needed for company wide training

Education level:

Trade School

Will Relocate:


Work Experiences

11/2002 - 10/2007

Gateway, Inc

Individual Contributor

6/2002 - 11/2002

Gateway, Inc

Individual Contributor

  • Business Customer Service Representative

7/1995 - 6/2002

Gateway, Inc

Individual Contributor

  • Corporate Training Specialist

12/1994 - 7/1995

Gateway, Inc

Individual Contributor

  • Customer Service Representative

11/1991 - 12/1994

MCI Telecommunications

Individual Contributor

  • Verification Representative