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RssResults Driven Manager

Looking for a management position that has growth potential with financial compensation that is commensurable to the job duties or work performance.

Customer Service Manager

Country Club Hills, IL

About Me


Customer Service


Customer Service Manager


Selected several times as an AllStar manager within organization due to surpassing revenue and profit forecast by a minimum of 30% each year, attaining a high customer satisfaction survey rating and providing service excellence.

Education level:


Will Relocate:



Country Club Hills, IL

Work Experiences

7/1996 - Present



  • Responsible and accountable for all phases of site operations, client services and achievement of site objectives. Responsible for marketing and sales of services, business solutions and equipment within all assigned site operations. Accountable and responsible for business development within all assigned site operations. As a primary consultant to the clients, maintains a high level of interaction, at executive and administrative level, to ensure client satisfaction. Function as a consultant for other Pitney Bowes accounts. Manages, develops and acts as a resource to site personnel.

4/1994 - 6/1996

Encyclopedia Britannica


  • Wholly responsible for day-to-day operations, including staff supervision, fulfillment, mailing services, shipping and receiving. Accountable for financial budgets, P & L responsibility. Effective management of vendor relationships/contracts. Generation of activity reports and expense transfers to User departments.

12/1988 - 5/1994

U.S. Army


  • As a Sergeant, supervised Army personnel. Ensured that direct reports achieved all expectations of High Ranking Officers. Accountable and responsible for all administrative functions within designated department. Overall responsibility for supplies/inventory asset management.



Bachelor Degree

St. Regis University

  • Bachelor of Business Administration in Management


Associate Degree

St. Regis University

  • Organizational Management Counselor


Specialist Degree

U.S. Army Military School

  • MOS 71L, Business Administration