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Roderic M

Outstanding Desktop Support Techician

Occupation:

Help Desk Specialist

Location:

Bailey, CO

Education Level:

Trade School

Will Relocate:

No

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Desktop Support Technician, Domain/Systems Administrator with 14+ years experience seeking a challenging career oriented position with a company that will benefit from my many varied skills and talents.

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COMPANY POSITION HELD DATES WORKED

EDP Recruiting - Assigned to State of Wyoming, Department of Health (Confidential) 9/2006 - 4/2008
Education Sales Management (Confidential) 1/2004 - 8/2006
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SCHOOL MAJOR YEAR DEGREE

Amerinfo A+, Net+ Training 2001 Trade School Degree
International Correspondence School Vocational Career Diploma 1995 Trade School Degree
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Highlights:

Responsibilities included providing tier 1, 2 and 3 level technical supports to users within several divisions of the Dept. of Health. I setup and configure computer equipment and printers for new employees, manage computer accounts and software deployment using Active Directory. Setup and manage the remote installation server (RIS). I would create computer images to be deployed through RIS system. Install and configure Tandberg remote conferencing equipment, as well as Office Communication Service (OCS) and train users how to operate them. Configure several different brands of PDA/cell phone devices to receive e-mail and synchronize with userís computers. Test Windows Vista for hardware and software compatibility. Setup MS Office 2007 and configure MS Outlook at the workstation. I would happily mentor the tier 1 technicians.

Companies I like:

Bank one, Fed EX, Target, Wendy's, Any Call Center

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CollapseResponsibilities

Provide tier 1, 2 and 3 level technical supports to 1500 users within several divisions of the State Of Wyoming, Dept. of Health. Setup and manage the remote installation server (RIS). I would create computer images to be deployed through RIS system
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