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RssProfessional Customer Service Specialist

I have recently relocated from Las Vegas back to Memphis, TN. I'm in search of an opportunity with a new company in the customer service and/or collections field. I have 13 years of experience as an in/out bound customer service agent. 9 of those years in a call center environment. I have knowledge of Microsoft program and type approximately 50 WPM. Ideally, I'd like to find a position that would allow me to work with a set group of accounts and/or customers as I have 6 years of experience as an account manager building customer relationships.

Customer Service Representative

Millington, TN

About Me

Industry:

Customer Service

Occupation:

Customer Service Representative

Ideal Companies:

Any company that is looking for a hard working professional
 

Education level:

High School/GED

Will Relocate:

No

Location:

Millington, TN

Work Experiences

1/2008 - 11/2008

Ford Motor Credit Company

Entry Level

  • Made In & Outbound calls; Took payment promises; Skip tracing

12/2005 - 3/2008

Personal Communications Answering Service

Entry Level

  • Took Inbound & Made Outbound calls; Provided mentoring support for fellow operators; Took messages for clients; Completed radio dispatch

11/1999 - 4/2007

Nextel Partners

Entry Level

  • Provided In & Outbound Support; Managed portfolio of 10,000+ units; Processed billing and modification requests from customers; Provided training to both client and market

Education

1998

High School/GED Degree

VoTech

  • High School

Skills

Keywords