11 + years experience in technical services, product management and product/technical support. Extensive experience with Adaptec VideOh, USB/1394, SCSI, SATA, RAID, Networking, External Storage, iSCSI and Fibre Channel products. Networking skills in Windows Desktop, Server Operating Systems, Novell, UNIX and Linux. Proven ability to communicate with technical and non-technical users. „ Demonstrated skill in meeting deadlines within demanding environments. Consistently recognized by management for superior performance.

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	1/1995 - Present
AG Edwards	(Confidential)	1/1993 - 1/1994
Columbia DATA Products	(Confidential)	2/1990 - 1/1993

SCHOOL	MAJOR	YEAR	DEGREE
Orlando College	Paralegal	1992	Associate Degree

Highlights:

Companies I like:

Bellsouth, ATT, AAA.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• technical
• helpdesk
• customer service

11 + years experience in technical services, product management and product/technical support. Extensive experience with Adaptec VideOh, USB/1394, SCSI, SATA, RAID, Networking, External Storage, iSCSI and Fibre Channel products. Networking skills in Windows Desktop, Server Operating Systems, Novell, UNIX and Linux. Proven ability to communicate with technical and non-technical users. „ Demonstrated skill in meeting deadlines within demanding environments. Consistently recognized by management for superior performance.