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Jessica  K

A Leader in Excellent Customer Service

Occupation:

Customer Service Supervisor

Location:

Lakehurst, NJ

Education Level:

High School/GED

Will Relocate:

No

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Resourceful Customer service professional, manage pressure well, courteous to fellow employees and customers, strong work values, teamplayer, use words well, have a great understanding for computer technology

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COMPANY POSITION HELD DATES WORKED

Flextronics (Confidential) 9/2006 - 2/2008
Flextronics (Confidential) 5/2005 - 9/2006
Silver Bay Car Wash (Confidential) 9/2003 - 3/2004
Wireless Made Simple (Confidential) 6/2003 - 9/2003
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SCHOOL MAJOR YEAR DEGREE

Brookdale Community College General Education 2004 High School/GED Degree
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Highlights:

Companies I like:

sprint, comcast, verizon, american express, visa

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Implementation of training programs, Troubleshoot customer handsets, give a proper resolution as to ensure customer satisfaction, evaluate team stregnth and weaknesses to improve, lead team to strive for excellence in sales and most importantly in customer satisfaction, meet expectations of the client, lead team to meet and exceed company/customer expectations
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