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Alexandra M

Customer Service is key

Occupation:

Customer Service Supervisor

Location:

Chicago, IL

Education Level:

Associate

Will Relocate:

No

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Highly personable Customer Service Professional with over five years of experience in account management, collections, sales processing, and call-center operations within the insurance and mortgage industries

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COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 4/2005 - Present
Allstate Insurance (Confidential) 3/2002 - 4/2005
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SCHOOL MAJOR YEAR DEGREE

Northwestern Business College Paralegal 2005 Associate Degree
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Highlights:

Citi Residential Lending formerly AMC Mortgage Services Schaumburg, IL April 2005-Present Call Center Team Lead

Companies I like:

allstate

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CollapseResponsibilities

Train and provide positive feedback to improve quality of work performed by Call Center representatives Lead and develop collection and customer services representatives to achieve company and business goals.
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