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Betty W

Customer Service

Occupation:

Customer Service Representative

Location:

Canton, MS

Education Level:

Trade School

Will Relocate:

No

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I've worked effectively with amnagement and staff at all levels of experience. My background includes full responsiblity for effective client relations, and this type of experience I can now bring to you company.

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COMPANY POSITION HELD DATES WORKED

Fas-Pak (Confidential) 2/1997 - 2/1999
Community Pride Headstart (Confidential) 8/1996 - 8/2001
(Confidential) (Confidential) 6/1994 - Present
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SCHOOL MAJOR YEAR DEGREE

Lousiana State Unversity Essential Medical office Certicate 2007 Trade School Degree
Bit-Bit-Bit Technolgy A t certicate prepartory course 2001 Trade School Degree
Holmes Community College Nursing assistant certification 1994 Trade School Degree
Canton Public High GED 1980 High School/GED Degree
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Highlights:

Canton, MS 39046 Phone: 601-855-2866 Email: bettywilliams345@earthlink.net OBJECTIVE To obtain a position where I can utilize my clerical experience and training in a medical setting EXPERIENCE Certified Nursing Assistant, Madison County Nursing Home, Canton, MS 1994 – Present • Responsible for tasks on the geriatric unit and assist in patient care • Administered to patients’ hygiene needs and everyday living functions • Counseled patients and families on a variety of health issues Instructor/Transportation Specialist, Community Pride Head Start, Canton, MS 1996 – 2001 • Taught educational and recreational activities for children in a preschool/daycare setting • Planned, prepared and executed units based upon a theme to develop social, cognitive and physical skills • Observed and assessed each child’s development and followed up with parent/teacher discussions • Provided transportation for students to and from school and special events Food Service Representative, Fas-Pak, Canton, MS 1997 – 1999 • Prepared food and served customers • Resolved customer complaints EDUCATION • Essential Medical Office Skills Certificate, Louisiana State University 2007 • A.A. Business Technology (Incomplete), Holmes Community College 1998 – 2002 • Certificate, A+ Certification Preparatory Course, Bit-By-Bit Technology 2001 • Certificate, Arts and Crafts Workshop, McNeal Parent Center 2000 • Certificate, ABC Transition Training, Jackson State University 1998 • Certificate, Nursing Assistant Certification, Holmes Community College 1994 ADDITIONAL SKILLS • Proficient in MS Office Suite (Word, Excel, Publisher, PowerPoint) REFERENCES AVAILABLE UPON REQUEST

Companies I like:

call center or customer service work at home.

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Responsible for tasks on the geeratric unit and assit in patients care which include administered to patient's hygiencenedd with everday fuction and counseled patients but limited to the families on variety issues.
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