Sandra Bowling 4303 Lowry Ave Cincinnati, Ohio 45212 513-351-6128 Sbowling1@zoomtown.com Objective: My objective is to bring all of my experience to the table and deliver the best Admin/Customer Service to a company. History: Wright Patt Credit Union-6/2007-9/2007 Customer Service- Bank teller, money handling, computer transfers, customer issues Easy Way Products-9/2002-5/2007 Customer Relations Specialist- Regular office duties… answering phones, filing, copy, fax, email, office environment CRS duties…worked with corporate customers with orders from start to ship. Customer defect, issues. Set up new accounts and items. Email, phone, mail in orders. Trained other CRS employees. Worked directly with the VP of Sales on a daily basis. Cooper & Company-4/2000-9/2002 Returns Supervisor- Supervised 3 emplyees, checked, fix, or shipped overseas all defected goods. Created/filled reports, etc. United Dairy Farmers-6/1998-3/2000 1st. Asst Manager= Managed 6 employees, opened/closed store, made deposits, kept all codes up to date, served the public, cleaned, stocked, inventory. Specific Experience: I have extensive experience in all of the following… 1) Microsoft Word 2) Microsoft Excel-several preadsheets, creating spreadsheet, most formulas 3) Microsoft Outlook-various email duties 4) Windows 98 & XP 5) Macola-Progression 6) Cash, check, money order, paypal, credit card handling, deposits, transfers through systems 7) Programs may be different. I have knowledge of order entry, customer look up/verification, past orders, invoicing, etc. I am very easily trainable for other formats/programs. 8) Small amount of Access 9) Citrix 10) Adobe Summary: I have several different types of customer service and administrative experience. I can offer many forms of knowledge and ideas. I am a leader but a firm team player. I would be a great benefit and asset to your company.

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