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Tom J

Business Process Solutions Enabler

Occupation:

Business Analyst

Location:

Los Angeles, CA

Education Level:

Master

Will Relocate:

YES

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Wide variety of Business and Technology skills. Highly skilled interpersonal and presentation skills. Excellent bridge between business and technical organizations.

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COMPANY POSITION HELD DATES WORKED

Cogent Systems, Inc. (Confidential) 9/2005 - 7/2006
Motorola Biometrics (Confidential) 2/2005 - 9/2005
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Highlights:

Designed, developed, implemented and marketed the first National Paging and Voice Mail system in the USA. Strong experience in business systems analysis and new technology based solution design, implementation of new technologies for new systems and business process re-engineering for enterprise-wide applications. Excellent skills in interviewing, analyzing information, reconciling divergent opinions, and providing functional, detailed design documents, architecture drawings, and requirements specifications. Successful liaison between various disparate groups, including IT, operations, end-users, management, vendors and customers. Project management skills in planning, hiring, team building, problem resolution, allocation of resources, documentation and reporting. Extensive experience in process management, communications, scheduling, requirements planning and training. Highly skilled presenter to executives and managers, as well as technical audiences. Strong interpersonal skills in team environments with the ability to focus on result achievement Strategic thinker on the use and timing of emerging technologies and architectures Experience Analysis of business requirements for Business Intelligence, data extraction and loading of data warehouses, datamarts and operational data stores. Design and delivery of regional marketing programs for numerous hardware and software products while serving as the prime technical resource for the sales staff. Author and contributor to Enterprise Strategic Planning processes. Creation of proposals and RFP responses, including, solution architecture, test and acceptance criteria, risk assessment and pricing recommendations. Recent experience with Criminal and Civil Biometric AFIS systems for fingerprint and facial verification and identification applications. Created web based prototypes and demonstrations for customers needing case/claim tracking, knowledge management, team collaboration, business process management, workflow, database analysis and management reporting at an enterprise level. Design and creation of training curriculum and marketing materials for customers and internal use. Specification sheets, White Papers, User Guides, Course Materials, etc.. Business process workflow analysis and implementation. Development of policies and workflow procedures for government, manufacturing, commercial, legal and public safety organizations. Systems analysis, design, and implementation of new and legacy technologies for business process solutions. Project Management, team leadership, mentoring, and supervision of others. Budgets, scheduling, release management, quality analysis. Research, design, and write user guides, test plans and procedures, engineering manuals, newsletters, White Papers, and policies and procedures. Creation of automated policies for the management and control of applications, servers and network components for high availability enterprise solutions. Design of Unemployment Insurance Benefits, Tax Collection and Appeals system for State Governments.

Companies I like:

Microsoft, IBM, EBay, Cisco

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1) Developed creative answers to customer requirements for major RFPs. 2) Developed a corporate strategy to leverage company skills to expand success in the marketplace.
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