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Sharon K

The Guru of Customer Service

Occupation:

Customer Service Representative

Location:

Austin, TX

Education Level:

High School/GED

Will Relocate:

No

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Exceptional interpersonal ,communication and leadership skills. Loyal, resourceful and creative.

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Highlights:

Creating a special interdepartmental task force to expose tariff violations resulting in saving millions of dollars in monthly revenue. Desiging a phone system for an International Commucations company's US Corporate headquarters with 8500 employees. I was contracted to do this in lieu of using their own employees.

Companies I like:

AT&T, IBM, Samsung, Grande Communications, Time Warner, Dell

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CollapseResponsibilities

Formerly handled major accounts, including government, with 100% overall customer satisfaction and retention of revenue.
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