Occupation:Customer Service Representative |
Location:Baltimore, MD |
Education Level:High School/GED |
Will Relocate:YES |
Description
excellent, verbal, and, non-verbal, communication, skills, extensive, customer, service, background, ability, to, learn,
Work Experience
COMPANY | POSITION HELD | DATES WORKED |
---|---|---|
Municipal Telephone Exchange | (Confidential) | /2006 - /2006 |
MVA | (Confidential) | /2005 - /2006 |
FedEx | (Confidential) | /2005 - /2005 |
Manpower/Pharmaceutical Research Plus | (Confidential) | /2005 - /2005 |
FedEx | (Confidential) | /2003 - /2004 |
Education
SCHOOL | MAJOR | YEAR | DEGREE |
---|---|---|---|
Baltimore Polytechnic Institute | Science | 1999 | High School/GED Degree |
Accomplishments
Highlights:
Hampton University Presidential Scholar, One of the top scores consistently in call quality at FedExCompanies I like:
Sinai Hospital, Johns Hopkins, University of Maryland Medical System, Verizon, Verizon Wireless
Responsibilities
Providing customer service efficiently and reviewing documents for the purpose of checking for authenticity or to make a decision on whether to asess or waive a fine.