Rss

Paul B

Hospitality Operations Director

Occupation:

Resort Manager

Location:

Los Angeles, CA

Education Level:

Bachelor

Will Relocate:

YES

CollapseDescription

Employed by industry leader as Corporate Operations Director in the hospitality industry. International and multi-unit leadership experience.

Right_template4_bottom

CollapseWork Experience

COMPANY POSITION HELD DATES WORKED

(Confidential) (Confidential) 5/1990 - Present
Right_template4_bottom

CollapseEducation

SCHOOL MAJOR YEAR DEGREE

Bournemouth University, UK Hotel & Catering Management 1982 Bachelor Degree
Right_template4_bottom

CollapseAccomplishments

Left_template4_bottom

CollapseJob Skills

Left_template4_bottom

CollapseResponsibilities

20 years of management experience. Accountability for maintaining a full service hotel product on 5 star cruise ships. Develop customer service and product related policies and procedures for 3 brands. Ensure customer service satisfaction ratings meet set targets. Financial analysis and awareness to identify trends Full P&L responsibilities Responsible for the start-up of new ships and hotel product initiatives. Working with worldwide agencies to achieve operational goals. Develop and implement sales and marketing programs. Develop recruitment, training & retention programs
Left_template4_bottom