I am a customer service rep of many years in several professions, each unique in it's own right. I am resourceful, creative but most of all loyal.

COMPANY	POSITION HELD	DATES WORKED
Country Kitchen of Janesville	(Confidential)	5/2002 - 11/2004

SCHOOL	MAJOR	YEAR	DEGREE
Schaumburg high school	business	1981	High School/GED Degree

Highlights:

waitress for 25yrs, 2 yrs of bartending, JC Penney customer service & gift wrap for a season. Before all of this I was a receptionist for the secretary of state in IL on a work study program in school.

Companies I like:

General Motors, JC Penney, Kohl's

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• sales
• customers
• customer service

my key responsibility is customer service and making them feel like I care about whatever is going on in their lives. A happy customer is a customer that spends. That is spends it on us rather than someone else.